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Axon

Professional Services Manager I, Fleet

Axon

. Deploy network, hardware, and software solutions for Axon Fleet products .

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $66,000 - $105,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in deploying network, hardware, and software solutions for Axon Fleet products, with a strong focus on client support throughout the software implementation lifecycle. Proficient in troubleshooting applications and networks, and skilled in training users on Axon Fleet components.

Highest-signal resume keywords
Advanced Computer Network ImplementationCradlepoint Router Configuration12-Volt DC Circuit TheoryIP-Based Ethernet Networks DeploymentWindows Operating Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Network ImplementationSoftware DeploymentTroubleshooting SkillsElectrical Wiring DiagramsComputer Network DiagramsField Commissioning TestsProject Deployment ReportingWAN Access TypesVPN ConfigurationLayer 2 and Layer 3 Networking
Soft Skills
Team CollaborationAdaptabilityClient EngagementCommunication SkillsProblem-Solving
Tools & Technologies
Axon Fleet ProductsCradlepoint RoutersNetwork Communication SystemsAccess Point NetworksWireless Technologies
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Network SolutionsSoftware Implementation LifecyclesTechnical TrainingField TestingElectrical Circuit Theory

About the role

Key responsibilities & impact
  • Deploy network, hardware, and software solutions for Axon Fleet products
  • Support clients throughout software implementation lifecycles and customizations
  • Conduct training for customer technical contacts and end users
  • Create computer network diagrams and documentation for network communication systems
  • Coordinate and execute field commissioning tests
  • Deliver timely, detailed project deployment reports
  • Engage post-sale with technology decision makers and program managers
  • Escalate product irregularities and problems to Product Managers during deployments
  • Maintain regular and predictable attendance
  • Synchronize Axon products for Fleet solutions
  • Train users on installation and use of Axon Fleet components and products
  • Troubleshoot applications, computers, networks, and products
  • Validate the quality of 12V DC subcontractor installations

Requirements

What you’ll need
  • Ability to perform job functions from any location with minimal oversight
  • Ability to stand, bend, and stoop for upwards of 8 hours a day
  • Ability to lift or carry tools up to 75 lbs. regularly, with or without special accommodations
  • Flexibility to take on additional projects and adapt to changing priorities
  • Ability to work as a team member and individual contributor in a fast-paced, dynamic environment
  • Desire to work with a team or visit clients in person weekly
  • Must reside within reasonable proximity to a major airport; no residency location requirement
  • 3+ years of advanced computer network implementation, including systems software, Windows operating systems and applications software, hardware, and configurations
  • Basic understanding of 12-volt DC circuit theory, electrical wiring diagrams, mechanical dexterity, and troubleshooting skills
  • Cradlepoint router or equivalent configuration, implementation, and deployment knowledge
  • Familiarity with WAN access types, local area networking, physical layer infrastructure, wireless technologies, access point networks, and VPN
  • Experience implementing and deploying products in IP-based Ethernet networks, including Layer 2, Layer 3, LAN, WAN, and VPN
  • Valid driver's license required and must be maintained throughout employment

Benefits

Comp & perks
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Employee Resource Groups (ERGs)
  • Snacks in offices