Technical Program Manager, Software Deployments

Axon

. Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines .

Posted 10/6/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex SaaS product deployments, managing multiple projects, and ensuring compliance with national and state standards. Proficient in technical project management, stakeholder communication, and delivering training to enhance customer satisfaction.

Highest-signal resume keywords

PMP CertificationSaaS Program ManagementTechnical Project Management ToolsEnterprise Software DeploymentsStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram PlanningRisk ManagementChange ManagementDocumentation DevelopmentWork EstimationProcess ImprovementCustomer AcceptanceRevenue RecognitionTechnical Program Management

Soft Skills

CommunicationOrganizationInterpersonal SkillsMentoringCollaboration

Certifications & Qualifications

PMP Certification

Industry Keywords

SaaSEnterprise SoftwareInfrastructure ProgramsMission-Critical ApplicationsCriminal Justice Information Services (CJIS)

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines
Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control
Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards
Engage with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines
Support program planning activities through effective work estimation processes
Oversee program-level change management activities with client partners and internal stakeholders
Develop comprehensive documentation supporting customer acceptance and revenue recognition
Facilitate project team and stakeholder communication and coordination
Identify project risks, develop mitigation strategies, and proactively address potential issues
Deliver foundational training to customers remotely and in person
Mentor junior project managers and support recruitment for the program management team
Report to the Director, Program Management

Requirements

What you’ll need

Bachelor’s Degree in Business, Information Systems, Technical Engineering or equivalent experience
PMP certification is highly preferred
5+ years of experience leading complex programs in a SaaS environment with demonstrated success in technical program management
Proven experience delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts
Strong proficiency in technical project management tools to track, manage, and deliver on objectives
Ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders
Expertise in guiding internal and client teams through ambiguity, ensuring clarity, alignment, and execution on shared goals
Exceptional communication, organization, and interpersonal skills, with a strong ability to distill technical concepts for varied audiences
Experience identifying process improvements to enhance project delivery outcomes and increase customer satisfaction
Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information
Willingness to travel 30%

Benefits

Comp & perks

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Snacks in our offices