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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic and operational leadership, with a strong focus on performance metrics, executive communication, and change management in fast-growing B2B technology environments. Proven ability to partner with executives, drive operational excellence, and manage high-stakes initiatives effectively.
Highest-signal resume keywords
Chief Of Staff ExperienceBusiness Operations LeadershipEnterprise SaaS Business ModelsKPI Framework DesignExecutive Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Data AnalysisDecision Brief PreparationPerformance Metrics DefinitionCorporate Dashboard DevelopmentChange Management
Soft Skills
Crisp WritingTrust BuildingDiscretion
Industry Keywords
B2B TechnologyUnit EconomicsCross-Functional DependenciesBoard Meeting PreparationGovernance Reporting
About the role
Key responsibilities & impact- Act as the CEO’s primary strategic and operational sounding board and trusted thought partner to the executive team
- Turn operational data, functional updates and market intelligence into concise decision briefs
- Track decisions from executive and board meetings, assigning owners, dates and follow-up
- Own quarterly board meeting preparation and partner with Finance and Legal on investor updates, committee deliverables and governance reporting
- Design and run the company’s operating rhythm, including executive meetings, performance reviews, business reviews, town halls and annual offsites
- Partner with Finance on annual and multi-year planning, connecting company goals to functional plans and budgets
- Define top-level performance metrics, standardize reporting and build a corporate dashboard
- Hold leaders accountable to milestones through performance reviews
- Own the internal communications agenda and executive messaging for high-stakes announcements
- Lead or sponsor high-priority, multi-department initiatives
- Identify bottlenecks, dependency risks and communication gaps and implement corrective processes
- Drive change management for key growth initiatives
Requirements
What you’ll need- 5+ years of progressive leadership in Chief of Staff, Business Operations, Corporate Operations or GTM Operations roles at fast-growing B2B technology companies
- Experience working alongside or at the executive level
- Deep understanding of enterprise SaaS business models, unit economics and cross-functional dependencies
- Track record of partnering directly with a CEO, leading board preparation and aligning executive peers
- Experience designing planning cycles, meeting cadences and KPI frameworks
- Comfort with operational models and ability to work with Finance to define model drivers, KPIs and targets
- Crisp writing
- Discretion with confidential matters
- Ability to earn trust at every level of the company
- Located in and authorized to work in Canada or the United States
Benefits
Comp & perks- Health benefits from day one
- 4 weeks of vacation
- 7 Life Care Days
- Flexible holiday program
- Wellness Spending Account
- Home Office Spending Account
- Parental top-up
- New Parent Days
- Matched retirement savings
- Professional Development Budget
- Paid Volunteer Time
- Tasty Tuesdays in the office every other week
