IT Support

Axpo Group

. Provide first-line onsite and remote technical support for hardware, software, and network-related issues .

Posted 10/14/2026full-timeMadrid • SpainMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical support for hardware, software, and network issues, with a strong focus on customer service and compliance with IT policies. Proficient in troubleshooting across various operating systems and managing IT asset inventory.

Highest-signal resume keywords

IT Support Technician ExperienceWindows, macOS, and Linux KnowledgeMicrosoft Office and Microsoft Azure ProficiencyTroubleshooting SkillsCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportTroubleshootingHardware RepairsNetwork AdministrationSoftware RolloutsIT Asset ManagementDocumentationConfigurationVideoconferencing SystemsDesktop and Laptop Support

Soft Skills

Communication SkillsDetail-OrientedCustomer Service Mindset

Tools & Technologies

Microsoft AzureMicrosoft OfficeVideoconferencing Systems

Certifications & Qualifications

Microsoft Azure Administrator AssociateCompTIA A+Cisco Certified Entry Networking Technician

Industry Keywords

IT SupportTechnical SupportNetwork ConnectivityComplianceIT Policies

Tech Stack

Tools & technologies

AzureLinuxMacOS

About the role

Key responsibilities & impact

Provide first-line onsite and remote technical support for hardware, software, and network-related issues
Diagnose and troubleshoot hardware and software problems across desktops, laptops, printers, and videoconferencing systems
Set up and configure new workplaces, including hardware, software, and network connectivity
Manage IT asset inventory, ensuring accurate tracking and documentation
Collaborate with internal teams and vendors to resolve complex technical issues
Ensure compliance with IT policies
Deliver exceptional customer service

Requirements

What you’ll need

3–5 years of experience as an IT Support Technician or in a similar role
Strong knowledge of Windows, macOS, and Linux operating systems
Strong knowledge of Microsoft Office and Microsoft Azure
Excellent troubleshooting skills
Detail-oriented approach to documentation
Hands-on experience with hardware repairs, network administration, and software rollouts
Strong communication skills
Customer-service-oriented mindset
Relevant certifications such as Microsoft Azure Administrator Associate, CompTIA A+, or Cisco Certified Entry Networking Technician are a plus

Benefits

Comp & perks

Flexible working hours
Hybrid work arrangement, with part of the time remote and part at the Madrid office (Torre Europa)
Meal allowances, with the option to use them for public transportation or childcare
Home internet cost compensation
Industry-specific training courses and learning channel
90% gym coverage at Forus Selection
Comprehensive health insurance, with the option to extend coverage to spouse and children
Inclusive, non-discriminatory workplace culture