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Azul Linhas Aéreas Brasileiras

Business Solutions Manager, IT

Azul Linhas Aéreas Brasileiras

. Lead the development and implementation of business solutions for Azul Logística customers, connecting their needs with IT, operational, and digital business areas .

Posted 10/6/2026full-timeBarueri • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in developing and implementing business solutions that align IT and operational needs, with a strong focus on performance indicators and customer satisfaction. Proficient in leading cross-functional teams and managing complex projects in logistics and transportation environments.

Highest-signal resume keywords
IT ManagementBusiness Solutions DevelopmentPerformance Indicator ManagementCross-Functional Project LeadershipFinancial Feasibility Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business ModelingData-Driven Decision MakingProcess MappingCommercial Proposal DevelopmentResults Measurement
Soft Skills
Strong CommunicationNegotiation SkillsOrganizational SkillsTeam LeadershipCollaboration
Tools & Technologies
APIsEDIDigital PlatformsTracking SolutionsAgile Methodologies
Industry Keywords
LogisticsTransportationAir CargoE-CommerceB2B Services

About the role

Key responsibilities & impact
  • Lead the development and implementation of business solutions for Azul Logística customers, connecting their needs with IT, operational, and digital business areas
  • Identify opportunities to automate, digitize, and simplify the cargo booking and tracking journey, using artificial intelligence whenever possible
  • Design customized commercial and operational solutions aligned with network capacity, deadlines, service levels, and financial objectives
  • Lead initiatives from diagnosis and proposal development through IT implementation, results measurement, and continuous improvement
  • Develop IT business models, commercial proposals, business cases, executive presentations, and implementation plans
  • Map the processes and integrations required to serve customers, including digital channels, systems, and data exchange
  • Monitor performance indicators such as revenue, profitability, transported volume, service level, implementation timeline, and customer satisfaction
  • Manage the portfolio of initiatives, priorities, schedules, risks, and dependencies across teams
  • Lead negotiations and align expectations with customers, partners, and internal stakeholders
  • Lead and develop the team, fostering collaboration, a results-oriented mindset, and continuous improvement

Requirements

What you’ll need
  • Degree in Technology or a related field
  • Demonstrated experience in IT management
  • Experience managing business solutions, products, projects, or business development in logistics, transportation, air cargo, e-commerce, or B2B services environments
  • Experience leading cross-functional projects from needs analysis through implementation and results monitoring
  • Experience with business modeling, financial feasibility analysis, costs, pricing, and profitability
  • Ability to translate customer needs into commercial, operational, and technology requirements
  • Experience managing performance indicators, delivering executive presentations, and making data-driven decisions
  • Ability to lead teams and influence partner areas without relying exclusively on hierarchical authority
  • Strong communication, negotiation, and organizational skills to work with multiple stakeholders and priorities
  • Fluent English
  • Preferred: experience with an airline, logistics operator, carrier, freight forwarder, or e-commerce company
  • Preferred: knowledge of air cargo processes, network planning, capacity, terminal operations, distribution, or last-mile delivery
  • Preferred: experience with systems integration, APIs, EDI, digital platforms, or tracking solutions
  • Preferred: knowledge of agile methodologies, product management, process management, and project management

Benefits

Comp & perks
  • Health and wellness programs for CLT employees and their dependents
  • Psychosocial, legal, and financial support through Anjo Azul
  • Cegonha Azul program for pregnant employees, mothers, and dependents
  • Wellhub and TotalPass
  • Smoking Cessation Program
  • Nutritional counseling through NutriAzul
  • Online therapy through Zenklub
  • SEST SENAT: free courses, dental care, physiotherapy, nutritionists, and psychologists
  • Wellness benefits concierge
  • Pharmacy discounts
  • Papos para o Futuro leadership discussions
  • Individual development plan
  • Training through the Corporate University – Uniazul
  • Education incentives for undergraduate and graduate programs and language courses through partnerships
  • Azul Volunteer Program