IT Support, Asset Specialist

B2Spin Limited

. Deliver responsive onsite and remote technical support .

Posted 10/19/2026full-timeGibraltar • GibraltarMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering technical support, diagnosing hardware and software issues, and managing IT asset lifecycles. Proficient in maintaining accurate inventory records and driving procurement processes while ensuring compliance and effective communication with non-technical stakeholders.

Highest-signal resume keywords

IT Support ExperienceTroubleshooting SkillsWindows Operating System KnowledgeMacOS Operating System KnowledgeIT Asset Management Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportHardware DiagnosisSoftware DiagnosisNetwork Issue ResolutionComputer System InstallationProcurement ManagementInventory ManagementCommand-Line ScriptingBash ScriptingPowerShell Scripting

Soft Skills

Organizational SkillsCommunication SkillsProblem-Solving SkillsIndependenceAbility to Explain Technical Issues

Tools & Technologies

Business SoftwareIT Asset Management ToolsVendor Management Systems

Industry Keywords

Helpdesk SupportTechnical RoleIT Asset LifecycleHardware AuditsSoftware Licenses

Tech Stack

Tools & technologies

MacOS

About the role

Key responsibilities & impact

Deliver responsive onsite and remote technical support
Diagnose and resolve hardware, software, and network issues
Install, configure, and maintain computer systems
Run user training
Own the full lifecycle of IT assets from onboarding assignment through secure, compliant disposal
Maintain accurate inventory records
Drive end-to-end procurement, including sourcing quotes, managing vendor relationships, and processing purchase orders
Conduct regular audits of hardware, software licences, and maintenance contracts
Document and track support cases through resolution
Build a knowledge base to improve team self-sufficiency

Requirements

What you’ll need

Hands-on background in IT support, helpdesk, or a comparable technical role
Comfortable working independently and at pace
Solid working knowledge of computer hardware
Knowledge of Windows and macOS operating systems
Knowledge of common business software
Strong troubleshooting skills and methodical problem diagnosis
Ability to explain technical issues in plain language to non-technical colleagues
Highly organised with ability to juggle priorities
Able to be in the office four days a week
Nice to have: familiarity with ITAM concepts
Nice to have: basic procurement processes
Nice to have: networking fundamentals
Nice to have: command-line scripting with Bash or PowerShell

Benefits

Comp & perks

Mentorship and hands-on experience to grow into IT asset management
Hybrid work arrangement
Equal-opportunity workplace
Opportunity to work with a global team
Future-role contact consent option for up to 12 months (optional; not a job benefit)