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Contract Administrator – Latin America
BA Global Talent. Respond to customer questions about compliance filings, payment processes, and platform navigation through email and chat .
Posted 10/30/2026full-timeRemote • Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Uruguay, Venezuela, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Dominican Republic, Trinidad & Tobago, MexicoMid-LevelSeniorWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client service and administrative support skills, with a focus on compliance filings and payment processes. Capable of managing multiple tasks efficiently while providing professional support to enhance client satisfaction.
Highest-signal resume keywords
Fluent In EnglishClient Service ExperienceHighly OrganizedStrong Written CommunicationRemote Work Capability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportCompliance FilingsPayment ProcessesTask ManagementRecord Keeping
Soft Skills
Interpersonal SkillsDetail-OrientedProblem SolvingProcess ImprovementProfessional Support
Tools & Technologies
Software SystemsInternal Systems
Industry Keywords
Client CommunicationOnboardingWorkflow ManagementRemote WorkLatin AmericaCaribbean
About the role
Key responsibilities & impact- Respond to customer questions about compliance filings, payment processes, and platform navigation through email and chat
- Guide new users through onboarding and help them learn how to use the platform
- Monitor filing deadlines, task milestones, and client activity to keep workflows on track
- Follow up with clients to collect missing information and help ensure filings are completed on time
- Track payment activity and coordinate follow-up with the team as needed
- Maintain accurate records of client communications, activity, and status updates in internal systems
- Resolve routine administrative and operational issues independently and efficiently
- Provide friendly, professional support that helps build client confidence and satisfaction
- Identify opportunities to improve processes and the client experience
Requirements
What you’ll need- Fluent in written and spoken English; Spanish or Portuguese is a plus
- Experience in administrative support, client service, or operations is preferred
- Comfortable working remotely and managing responsibilities independently
- Highly organized and detail-oriented, with ability to manage multiple tasks and deadlines
- Strong written communication and interpersonal skills
- Comfortable using software systems and able to learn new tools quickly
- Reliable internet connection and a professional remote-work setup
- Candidates must be based in Latin America or the Caribbean
- Core working hours must overlap with U.S. Eastern or Central time zones
- Only resumes submitted in English will be considered
Benefits
Comp & perks- Remote work arrangement
- Full-time employment
- Opportunity to start or further your career with a young, fast-growing company
- Professional growth, autonomy, and impact
- Supportive team environment
- Meaningful opportunities with U.S. companies