Fulfillment Specialist

Back to the Roots, Inc.

. Own the full lifecycle of order processing, routing, and shipping for the assigned retail partnership .

Posted 10/28/2026full-timeRemote • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in order processing, fulfillment, and supply chain management, with a strong focus on compliance standards and proactive problem-solving. Capable of leveraging data-driven insights to enhance operational visibility and maintain effective communication across logistics and sales teams.

Highest-signal resume keywords

Order Processing ManagementSupply Chain OperationsData Reporting in SpreadsheetsCompliance MonitoringProactive Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order ManagementFulfillment ProcessesSupply Chain ManagementData AnalysisSpreadsheetsFormulasPivot TablesOperational VisibilityRouting GuidesShipping Compliance

Soft Skills

Excellent CommunicationStrong Organizational SkillsProactive MindsetRelationship BuildingProblem-Solving

Tools & Technologies

ERP SystemsOrder Management Systems

Industry Keywords

Retail PartnershipsCo-Packer RelationshipsThird-Party ManufacturingChargebacksOperational Issues

Tech Stack

Tools & technologies

ERPPacker

About the role

Key responsibilities & impact

Own the full lifecycle of order processing, routing, and shipping for the assigned retail partnership
Track orders from placement through delivery and proactively resolve issues before delays occur
Ensure shipments follow retailer-specific requirements and routing guides
Monitor changing compliance standards and flag gaps before chargebacks or rejected shipments
Coordinate production schedules and shipping timelines with strategic partners and co-packers
Resolve operational issues quickly through clear, proactive communication
Track order status and provide data-driven operational visibility
Collaborate with logistics, sales, and customer service to maintain alignment and information flow

Requirements

What you’ll need

Experience in operations, fulfillment, or supply chain roles
Intermediate in Spreadsheets (formulas, pivot tables, data reporting)
Excellent communication skills, with the confidence to build strong relationships with external partners
Strong organizational skills that hold up under pressure and during high-volume periods
A proactive ownership mindset, you spot problems before they're pointed out to you
Experience working with retail partnerships and routing guides/compliance requirements (preferred)
Familiarity with co-packer or third-party manufacturing relationships (preferred)
Experience with order management or ERP systems (preferred)
Submit a resume and a brief note explaining interest and experience alignment
Include “I am the next Irene!” in the header of the application note

Benefits

Comp & perks

Full Medical, Dental, and Vision healthcare coverage
Unlimited Vacation and Sick Days
401(k) Retirement Plan
Personal Cell Phone Reimbursement
Company laptop