Senior Manager – SRE

Backblaze

. Hire, lead, mentor, and develop a high-performing team of Site Reliability Engineers, including coaching, career development, and performance management .

Posted 10/23/2026full-timeRemote • United StatesSenior💰 $178,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Site Reliability Engineering and leadership, focusing on team development, operational excellence, and strategic collaboration. Proficient in managing large-scale systems, automation, and implementing reliability practices to enhance infrastructure performance.

Highest-signal resume keywords

Site Reliability EngineeringTeam Leadership and DevelopmentAutomation and AI-Assisted TechnologiesObservability and Monitoring TechnologiesIncident Management and Root Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Site Reliability EngineeringSystems EngineeringInfrastructure ManagementAutomationLinux ManagementStorage SystemsIncident ProcessesVulnerability ManagementRoot Cause AnalysisOperational Procedures

Soft Skills

LeadershipMentoringCommunicationCollaborationProblem-Solving

Tools & Technologies

VictoriaMetricsPrometheusGrafanaOpenSearchIPVS

Industry Keywords

Operational ExcellenceProduction OperationsReliability PracticesService Level AgreementsCustomer Engagement

Tech Stack

Tools & technologies

GrafanaLinuxPrometheus

About the role

Key responsibilities & impact

Hire, lead, mentor, and develop a high-performing team of Site Reliability Engineers, including coaching, career development, and performance management
Manage other engineering managers as required and help develop leadership capability within the organization
Establish team goals, objectives, and reliability priorities, ensuring commitments are delivered or expectations are proactively reset when circumstances change
Collaborate with engineering leaders across Backblaze to define strategic priorities and execution plans
Develop and improve automation that accelerates the deployment of new storage vaults, core servers, and supporting infrastructure
Own and improve vulnerability management and patching schedules to ensure contractual, operational, and security requirements are met
Drive complex reliability initiatives from problem discovery through implementation and resolution
Partner with engineering teams to improve observability, monitoring, and alerting and provide meaningful insight into the health and performance of Backblaze infrastructure
Lead analysis of SLA and reliability performance, identify areas of risk, and drive corrective actions
Participate in leadership on-call rotations, major incident response, and post-incident reviews to continuously improve service reliability
Provide leadership during incidents and ensure root cause analyses, corrective actions, and follow-up work are completed effectively
Apply established ITIL and operational processes across incident, change, problem, and capacity management
Partner with Engineering, Customer Success, Product, and Operations teams to support resilient system design and reliable production operations
Engage with customers to understand their reliability needs and ensure stability priorities reflect customer experiences and business requirements
Work with vendors and service providers to troubleshoot service issues and monitor SLA performance
Lead cross-functional initiatives to identify gaps in observability, operational processes, reliability, and infrastructure management
Identify recurring operational issues and develop long-term strategies and action plans to address them
Document systems, share learnings, and promote a reliability-focused engineering culture across Backblaze

Requirements

What you’ll need

10+ years of experience in site reliability engineering, systems engineering, infrastructure, or production operations, including significant engineering leadership experience
Demonstrated experience building, managing, mentoring, and developing high-performing technical teams
Experience leading reliability or infrastructure organizations operating large-scale, production-grade systems
Strong understanding of deploying and managing large fleets of Linux hosts, with a strong emphasis on automation
Strong knowledge of observability and monitoring technologies such as VictoriaMetrics, Prometheus, Grafana, OpenSearch, or comparable platforms
Experience establishing operational procedures, runbooks, incident processes, and reliability practices at scale
Strong understanding of storage systems, including storage performance, sharding, distributed architectures, and storage algorithms
Understanding of load-balancing technologies and services, including IPVS or comparable technologies
Experience managing security-focused infrastructure operations, including patching, hardening, vulnerability identification, and remediation
Demonstrated ability to lead major incidents and post-incident processes, including root cause analysis and corrective action planning
Experience using automation and AI-assisted technologies to improve engineering productivity, system performance, operational efficiency, or scalability
Ability to independently take ownership of complex problems and drive initiatives from discovery through resolution
Strong communication and collaboration skills, with the ability to work effectively with engineers, executives, customers, vendors, and cross-functional stakeholders
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Benefits

Comp & perks

Equity grants for eligible full-time employees
Annual company bonus program
Medical, dental, and vision benefits for eligible employees and family members
401(k) program
Employee Stock Purchase Plan
Flexible vacation policy
Parental leave benefits
MacBook Pro and workstation support
Childcare support
Fertility treatment and family-building support
Learning and development opportunities
Commuter benefits where applicable
A culture that supports a healthy work-life balance