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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and resolving issues related to promotional campaigns and discounts within the Linx Microvix ERP system, with strong analytical skills and the ability to communicate effectively across departments.
Highest-signal resume keywords
Linx Microvix ERP KnowledgePromotional Campaign ManagementBasic SQL KnowledgeTechnical Support ExperienceAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign ManagementCoupon ManagementPromotional Rule FunctionalityPOS System UnderstandingSoftware InstallationSoftware ConfigurationSoftware UpdatingData ReadingError IdentificationTesting and Validation
Soft Skills
Analytical MindsetOrganizational SkillsProactive AttitudeStrong Communication SkillsAttention to Detail
Tools & Technologies
WindowsMicrosoft OfficeWeb Browsers
Industry Keywords
Promotional CampaignsDiscountsTechnical SupportIncident ResolutionSystem Improvements
Tech Stack
Tools & technologiesERPSQL
About the role
Key responsibilities & impact- Serve as Bagaggio’s primary internal point of contact for the Linx Reshop and Microvix systems
- Manage, monitor, and resolve issues related to promotional campaigns, coupons, and discounts in stores
- Master Reshop’s campaign, coupon, promotional rule, and benefit functionalities
- Understand how Microvix operates, especially the application of campaigns and discounts at the POS
- Diagnose the origin and causes of campaign failures and define solutions
- Support Bagaggio’s Support team in resolving incidents related to the systems and campaigns
- Escalate and follow up with Linx and other responsible parties regarding technical issues
- Test and validate campaigns before activation
- Propose improvements to prevent recurring issues
Requirements
What you’ll need- Analytical, organized, and proactive professional with the ability to learn systems quickly, investigate issues, and communicate with different departments
- Knowledge of the Linx Microvix ERP, particularly the Sales and POS modules
- Knowledge of Windows, Microsoft Office, and web browsers
- Ability to install, configure, and update software
- Basic SQL knowledge, including simple queries, data reading, and error identification
- Preferred: previous experience providing Protheus technical support
- Preferred: previous experience providing technical support for or implementing the Linx Microvix ERP
- Strong communication skills, an analytical mindset, and attention to detail
Benefits
Comp & perks- Transportation allowance
- Meal or food allowance
- TotalPass
- Health insurance
- Discounts on Bagaggio products
- Partnerships with universities, courses, and restaurants
- Birthday day off
