Sales Manager – Account Management, Drag Reducing Additives

Baker Hughes

. Manage key customer relationships, drive account growth, and ensure successful delivery of Drag Reducing Additives (DRA) programs .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and driving account growth through strategic planning and technical sales initiatives. Proficient in delivering customer-focused solutions while ensuring operational excellence and compliance with safety standards.

Highest-signal resume keywords

Account ManagementTechnical SalesCustomer Relationship BuildingTeam LeadershipChemical Treatment Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Chemical EngineeringData InterpretationAnalytical MethodsTroubleshootingProject ManagementSales ProcessesPerformance EvaluationsOperational ReliabilityCustomer Needs AnalysisBusiness Development

Soft Skills

Strong CommunicationPresentation SkillsStakeholder ManagementProblem-SolvingOrganizational Skills

Tools & Technologies

Microsoft OfficeExcelPowerPointWordOutlook

Certifications & Qualifications

TWIC Card

Industry Keywords

RefiningPetrochemicalIndustrialMidstreamChemical ProcessingCustomer SuccessOperational ExcellenceHealth and Safety ComplianceContinuous ImprovementCustomer Satisfaction

About the role

Key responsibilities & impact

Manage key customer relationships, drive account growth, and ensure successful delivery of Drag Reducing Additives (DRA) programs
Build long-term strategic relationships and identify sales opportunities
Develop and execute account strategies supporting revenue growth, customer retention, and business objectives
Safely manage day-to-day DRA program operations
Understand customer challenges and deliver value-driven technical and commercial solutions
Support account P&L objectives and identify business growth opportunities
Coordinate with internal teams on projects, technical sales initiatives, and customer solutions
Manage existing applications and equipment supporting customer accounts
Monitor, analyze, and report treatment program performance
Collect and interpret operational and performance data for troubleshooting, business reviews, service reports, customer meetings, and technical presentations
Develop and lead business reviews, technical presentations, and commercial discussions
Provide field support and technical guidance related to customer operations, projects, equipment performance, and operational challenges
Support equipment repairs, scheduled maintenance, and operational reliability initiatives
Manage chemical inventories, product deliveries, and customer site activities
Monitor account performance and improve customer satisfaction, operational effectiveness, and business results
Promote communication and collaboration among customers, field personnel, technical teams, operations teams, and leadership
Follow Sales and Service Standards and company/customer requirements
Support account planning, opportunity development, and commercial growth initiatives
Lead and develop team members through coaching, mentoring, performance management, and professional development
Support safety, accountability, continuous improvement, and operational excellence
Conduct business activities in accordance with health, safety, environmental, legal compliance, and ethical standards
Support customer visits, account reviews, technical discussions, field support, equipment maintenance coordination, and business planning
Work Monday-Friday, 7:00 AM-4:00 PM, with flexibility outside normal business hours
Travel up to 50%

Requirements

What you’ll need

Bachelor's degree in Chemical Engineering, Engineering, Chemistry, or a related technical discipline preferred
Experience in Sales, Account Management, Business Development, Customer Success, or a related commercial role
Minimum 3 years of experience in refining, petrochemical, industrial, midstream, chemical processing, or related industries
Experience building and managing strategic customer relationships
Experience leading and developing teams in a customer-facing environment
Strong understanding of industrial chemical treatment technologies and sales processes
Strong mechanical aptitude and troubleshooting capabilities
Previous laboratory experience and/or familiarity with analytical methods, data interpretation, and performance evaluations
Comprehensive understanding of customer requirements and market conditions
Experience supporting technical sales activities and delivering customer-focused solutions
Strong communication, presentation, and stakeholder management skills
Ability to present complex technical content clearly and concisely to various internal and external audiences
Ability to identify customer needs and translate them into business opportunities
Strong organizational, planning, and project management capabilities
Strong problem-solving and decision-making skills
Ability to influence stakeholders and collaborate across multiple functions
Proficiency in Microsoft Office applications including Excel, PowerPoint, Word, and Outlook
Ability to manage multiple priorities while maintaining a high level of customer service
Customer-focused mindset with commitment to operational excellence and business results
Demonstrated commitment to safety, compliance, and continuous improvement
Ability to drive a company vehicle as required
TWIC Card or ability to obtain a TWIC Card
Valid work authorization in the country of employment; employer unable to sponsor work authorization

Benefits

Comp & perks

Career development and leadership training opportunities
Medical and wellness benefits
Financial and retirement programs
Additional voluntary benefits
Company-sponsored health & welfare programs
Thrift Plan (401k)
Choice of coverage options
Additional forms of compensation such as bonuses subject to applicable benefit plans or policies