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Senior Quality Specialist – Quality Management
Baker Hughes. Provide global Quality Operations leadership across FCSS New Equipment projects, manufacturing sites, external operations, inspection, testing, documentation and customer release activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Operations leadership, project quality planning, and risk management across complex, regulated environments. Proficient in driving accountability and fostering a proactive Quality culture through structured problem-solving and data-driven decision-making.
Highest-signal resume keywords
Quality Operations LeadershipProject Quality PlanningRisk ManagementStructured Problem-SolvingCost of Poor Quality Reduction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Management SystemsInspection and TestingConfiguration ControlData AnalysisCorrective ActionQuality AssuranceManufacturing QualitySupplier Quality ManagementProject Gate ReviewsDocumentation Release
Soft Skills
Clear CommunicationInfluencing Across FunctionsChange LeadershipCapability BuildingProactive Quality Culture Development
Tools & Technologies
ERP Quality ManagementReal-Time Performance DashboardsQuality Bowler ReviewsVisual Management
Certifications & Qualifications
Professional Quality CertificationLean CertificationKaizen CertificationSix Sigma Certification
Industry Keywords
Regulated ProductsSafety-Critical ProductsNuclear Quality RequirementsPressure EquipmentHazardous-Area StandardsCustomer-Specific Quality Requirements
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Provide global Quality Operations leadership across FCSS New Equipment projects, manufacturing sites, external operations, inspection, testing, documentation and customer release activities
- Translate FCSS and Industrial Products Quality priorities into New Equipment objectives, measures, owners, operating rhythms and recovery plans
- Serve as the primary Quality partner to New Equipment business and project leadership
- Establish accountability, decision rights, governance and escalation paths across New Equipment Quality Operations
- Embed Quality throughout the New Equipment lifecycle from order and contract review through engineering release, supplier execution, manufacturing, inspection, testing, documentation, shipment and customer acceptance
- Ensure risk-based quality planning and project gate rigor for complex, high-value, safety-critical, regulated, nuclear or customer-sensitive projects
- Oversee inspection, testing, product verification, technical disposition, configuration control, customer hold points and documentation release
- Exercise independent Quality authority, including containment, stop-work, stop-ship or release escalation when required
- Lead closed-loop customer quality management covering project escapes, complaints, inspection findings, warranty events, field failures and Voice of the Customer insights
- Drive containment, investigation, corrective action, customer communication and closure for significant quality issues
- Own New Equipment Cost of Poor Quality performance and reduction plans
- Deploy structured problem-solving methods including 3C, RCA, 8D and Kaizen
- Ensure complaints, field failures, NCRs, supplier defects, audit findings, quality concerns and Cost of Poor Quality events are screened, investigated and escalated
- Manage supplier, external-provider, intercompany and internal-source quality risk
- Ensure quality records, traceability, configuration integrity, inspection and test results, concessions, CMTRs, COCs and release packs are accurate and complete
- Deploy QMS requirements and close audit findings, corrective actions, investigations and management-review actions
- Define digital quality requirements covering ERP quality processes, inspection and test records, traceability, NCR and corrective-action workflows, Cost of Poor Quality capture and dashboards
- Establish quality-data ownership, definitions, controls and governance
- Build Quality capability, leadership depth, succession strength and coverage across the global New Equipment organisation
- Foster a culture of shared Quality ownership while maintaining independence on product safety, compliance and customer risk
- Coach leaders to use quality information to improve customer satisfaction, cost, delivery predictability, right-first-time execution and operational performance
Requirements
What you’ll need- Bachelor’s degree in Quality, Engineering, Operations, Supply Chain or a related field
- Significant experience in Quality, Engineering, Operations, Manufacturing, Supply Chain, Project Quality, Customer Quality or Business Excellence, preferably in a global matrix organisation
- Experience leading Quality across complex projects, engineered products, manufacturing operations, external operations, suppliers or multiple sites
- Understanding of project quality planning, project gate reviews, manufacturing quality, inspection and testing, customer inspection points, documentation release, configuration control, risk management, problem solving and corrective action
- Knowledge of regulated, engineered or safety-critical products and applicable customer, statutory, regulatory, industry-code, product-certification and quality-system requirements
- Experience with Cost of Poor Quality, rework, scrap, supplier quality, customer escape, warranty and quality-loss reduction
- Ability to use data, leading and outcome measures, Quality Bowler reviews, visual management and performance reviews to drive accountability, escalation and recovery
- Judgement to exercise independent Quality authority, initiate containment or stop-work actions and escalate product safety, compliance, contractual or customer risk
- Ability to communicate clearly, influence across functions, lead change, build capability and develop a proactive Quality culture
- Ability to travel globally to support projects, sites, customers, inspections, field issues and business priorities
- Valid work authorization in the country of employment; employer unable to sponsor work authorization
- Professional Quality, Engineering, Lean, Kaizen, Six Sigma or structured problem-solving certification preferred
- Experience in valves, pressure equipment, flow control, safety systems, engineered manufacturing or comparable project-driven environments preferred
- Experience with pressure-equipment, hazardous-area, nuclear, PED, NDE, external operations or customer-specific quality requirements advantageous
- Experience deploying digital quality workflows, ERP Quality Management capability, Quality Bowler reviews or real-time performance dashboards advantageous
Benefits
Comp & perks- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Life insurance and disability programs
- Tailored financial programs
- Education assistance
- Generous parental leave
- Mental health resources
- Dependent care support
- Additional elected or voluntary benefits
- Company-sponsored health and welfare programs
- Thrift Plan (401k)
- Comprehensive and competitive benefits package
- Additional forms of compensation such as bonuses subject to applicable benefit plans or policies