Practice Manager – Managed Services

Baker Tilly US

. Drive process efficiency, support change adoption, and ensure consistent execution of strategic and operational initiatives across the assigned service line .

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $92,000 - $186,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational management capabilities, including process efficiency, change management, and strategic initiative support. Proficient in financial reporting analysis and collaboration across multiple teams to drive accountability and continuous improvement.

Highest-signal resume keywords

Operations ManagementChange ManagementFinancial Reporting AnalysisProject ManagementCollaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process ImprovementOperational ExecutionAnalytical SkillsProject ManagementChange Enablement

Soft Skills

Strong Communication SkillsInterpersonal SkillsProblem SolvingOrganizational SkillsSelf-Starter

Tools & Technologies

Microsoft Office SuiteExcelPowerPointWordPower BI

Industry Keywords

Professional ServicesConsulting EnvironmentOperational StandardsEngagement DocumentationFinancial Processes

About the role

Key responsibilities & impact

Drive process efficiency, support change adoption, and ensure consistent execution of strategic and operational initiatives across the assigned service line
Support operationalization of processes, tools, and operating models
Coordinate operational initiatives and process improvements
Identify operational gaps and opportunities to improve efficiency and team effectiveness
Coordinate operational escalations across engagement setup, contracting, resourcing, compliance, and financial processes
Support adherence to operational processes, internal controls, firm policies, engagement documentation requirements, and operational standards
Assist with implementation, adoption, and change enablement for new processes, technologies, reporting, and operational initiatives
Support strategic initiatives, operational changes, system implementations, and process transitions
Translate strategic priorities into operational action plans and support execution of business objectives
Coordinate firm, service line, and practice communications
Collaborate with Finance, Resource Management, Talent Management, Enterprise Technology, Legal, and Client Operations teams
Support business meetings, operational reviews, and leadership planning activities
Develop presentation materials, reporting, and communications
Interpret firmwide dashboards and reporting with Finance to identify financial trends, risks, and business implications
Review chargeable hours, utilization, overtime, engagement profitability, travel, and controllable expenses
Monitor project quality and engagement lifecycle compliance, including AR, WIP, engagement documentation, and contracting
Support expense management for employees, subcontractors, vendors, software, and subscriptions
Coordinate follow-up, analysis, and issue resolution for operational and financial risks, trends, and outliers
Consolidate operational insights and reporting for business health monitoring and leadership decision-making
Support staffing alignment, operational readiness, recruiting priorities, onboarding, team integration, training, and continuing professional education initiatives

Requirements

What you’ll need

Bachelor’s degree in Accounting, Finance, Business Administration, Management, or a related field preferred or 9 years of relevant experience in lieu of
5 years of operations or practice management experience required
Minimum of two (2) years of experience within a professional services or consulting environment preferred
Demonstrated analytical, organizational, problem solving, project management, and change management skills
Strong written and verbal communication skills with the ability to collaborate effectively across multiple teams and leadership levels
Ability to manage multiple priorities and operational initiatives in a fast-paced, deadline-driven environment
Demonstrated ability to drive accountability, operational execution, and continuous improvement initiatives
Strong interpersonal skills and ability to build collaborative relationships across the organization
Experience interpreting operational and financial reporting to support business decisions and operational planning
Self-starter with strong initiative, sound judgment, and the ability to work independently when needed
Demonstrated professionalism, integrity, and discretion in handling confidential and sensitive information
Demonstrated technical proficiency with Microsoft Office Suite including Excel, PowerPoint, Word, and reporting platforms such as Power BI
Ability to work 45 or more hours per week as needed
Ability to travel; potentially up 15%

Benefits

Comp & perks

Comprehensive compensation and benefits package to eligible employees