Senior Specialist, Outsourced Payroll – ADP WFN

Baker Tilly US

. Ensure client payroll information is accurate within their specific payroll system and resolve discrepancies .

Posted 9/30/2026full-timeRemote • United StatesSenior💰 $55,000 - $91,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payroll processing, including accuracy in calculations, compliance with federal and state laws, and client relationship management. Proficient in ADP software platforms and capable of training clients on payroll processes while maintaining confidentiality and providing exceptional service.

Highest-signal resume keywords

Payroll ProcessingADP WFN SoftwareClient Relationship ManagementCPP CertificationFederal and State Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingTax CalculationEmployee Record ManagementReport PreparationPayroll ReconciliationBonus CalculationWage Garnishment ManagementImplementation ExperienceData ConfidentialityTechnical Software Support

Soft Skills

Detail OrientedStrong Organization SkillsTime ManagementAdaptabilityEffective Communication

Tools & Technologies

ADP Software PlatformsMicrosoft Office SuiteOutlook

Certifications & Qualifications

CPP Certification

Industry Keywords

Payroll ComplianceEmployee EarningsTax WithholdingsClient SatisfactionMulti-Client Management

About the role

Key responsibilities & impact

Ensure client payroll information is accurate within their specific payroll system and resolve discrepancies
Review and/or process payrolls to meet client deadlines, including updating employee records, calculating/paying bonuses or severance, reviewing federal and state income tax calculations, and reconciling payroll deposits, tax withholdings, and wage garnishments
Prepare reports of employee earnings, taxes, deductions, and employer contributions for social security and unemployment
Establish trusted client relationships and consult on payroll matters
Maintain confidentiality of employee data
Convey detailed information in written and verbal formats
Provide technical software support to clients
Identify and capture out-of-scope work and new service opportunities
Support implementation teams as needed
Interview clients to understand payroll needs
Manage new client implementation projects through timely completion and client satisfaction
Train clients on payroll processes
Support and provide feedback to new hires and less experienced staff
Share insights and lessons learned to build team capabilities
Research and maintain knowledge of ADP software platforms
Maintain knowledge of local, state, and federal practices and laws

Requirements

What you’ll need

3 yrs relevant payroll experience required
Bachelor’s degree or experience in lieu of degree
CPP preferred
Experience with ADP WFN software and implementation experience
Working knowledge of Outlook and Microsoft Office Suite
Highly detail oriented and focused on accuracy
Strong organization and time management skills
Strong adaptability and multi-tasking skills
Ability to effectively work in a deadline driven environment serving multiple clients
Ability to provide exceptional client service
Strong written and verbal communication skills; appropriately and professionally communicates with all levels
Ability to learn new technology and processes quickly
Ability to learn from experiences and integrate new knowledge and skills into daily work and share with colleagues as appropriate

Benefits

Comp & perks

Compensation and benefits package for eligible employees