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Billing Supervisor
BakerHostetler. Coordinate and supervise a team of Billing Coordinators supporting the firmwide billing practice of Digital Assets and Data Management (DADM) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in legal billing operations, including proficiency in Elite 3E billing software and Microsoft Office Suite. Capable of leading and managing a team while ensuring adherence to billing processes and deadlines.
Highest-signal resume keywords
Legal Billing ExperienceElite 3E Billing SoftwareTeam Management SkillsMicrosoft Office Suite ProficiencyProject Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Billing Department OperationsInsurance-Based Billing KnowledgeAccounting PrinciplesData EntryAnalytical Skills
Soft Skills
Strong Communication SkillsClient Service OrientationOrganizational SkillsJudgment and TactFlexibility Under Pressure
Tools & Technologies
Microsoft WordMicrosoft OutlookMicrosoft ExcelElite 3EE-Billing Vendor Sites
Industry Keywords
Law Firm EnvironmentBilling ProcessesWIP MonitoringTime ManagementConfidential Information Handling
About the role
Key responsibilities & impact- Coordinate and supervise a team of Billing Coordinators supporting the firmwide billing practice of Digital Assets and Data Management (DADM)
- Maintain an acceptable number of assignments as a working Billing Coordinator
- Provide first-level support regarding billing-specific questions and day-to-day operational issues
- Conduct regular team meetings covering ongoing work, team issues, billing groups, and firm news
- Participate in coaching, performance feedback, and reviews for Billing Coordinators
- Monitor team schedules, ensure hours are adhered to, provide coverage, communicate staff absences, process overtime or time-off requests, and approve timecards
- Act as point of contact for secretaries
- Assist with training as needed
- Assist with development and implementation of billing processes
- Monitor regionally assigned bills and ensure billing attorneys and assistants adhere to due dates
- Monitor and audit WIP on in-progress matters, cost credits, negative invoices, manual invoices, payment applications, rate overrides, exception codes, zero proformas, and closed matters
- Perform other duties as requested
- Report to the Billing and Collections Manager
Requirements
What you’ll need- Associate degree from two-year college along with a minimum of seven (7) years of related legal billing experience; or the equivalent combination of education and experience may substitute for the education
- Prior experience working in a fast-paced law firm environment
- Knowledge of billing department operations and insurance-based billing is highly desirable
- Supervisory experience, including skills necessary to organize, coordinate and supervise staff
- Demonstrated proficiency in Microsoft Office Suite, including Word, Outlook, and Excel
- Demonstrated proficiency in Elite 3E billing software and various e-billing vendor sites is preferred
- Proven aptitude to learn new software applications
- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals
- General knowledge of accounting principles and internal controls
- Strong analytical and communication skills
- Strong project management and team management skills
- Ability to lead and build consensus among peers and staff
- Strong client service approach and team orientation
- Good judgment, tact, and flexibility under pressure in a mixed-matrix environment
- Excellent organizational and planning skills; ability to prioritize multiple tasks and projects in a fast-paced environment with strict deadlines
- Ability to exercise discretion with confidential and sensitive information
- Ability to work overtime when needed, potentially more than 40 hours per week
- Ability to type/enter data and operate standard office equipment
- Ability to communicate effectively with staff, clients, regulatory agencies, and business community members
- Ability to read and interpret operating instructions, procedure manuals, business periodicals, professional journals, technical procedures, governmental regulations, financial reports, and legal documents
- Ability to perform essential duties with time constraints and interruptions
- Must occasionally lift and/or move up to 25 pounds
Benefits
Comp & perks- Competitive salaries and a performance bonus program
- Group health, dental, and vision insurance
- Multiple plan options and various benefit levels
- Same-sex domestic partner coverage
- Pre-tax premiums
- Coverage beginning on the date of hire
- Group term life and accidental death and dismemberment insurance
- Voluntary supplemental group universal life insurance
- Voluntary accident insurance for employees and their families
- Long-term care insurance
- Short-term disability benefits
- Long-term disability benefits
- Pre-tax benefit programs, including dependent care, health care reimbursement, and transit or qualified parking benefits in most cities
- Retirement program, including a voluntary 401(k) plan
- Remote work opportunity
- Reasonable accommodations for qualified individuals with disabilities and applicants with sincerely held religious beliefs