Donor Engagement Manager

Ballotpedia

. Manage and grow Ballotpedia’s membership and recurring giving programs, including Ballotpedia Society and the ad-free reader program .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing membership and fundraising programs, with a strong focus on donor engagement and data-driven decision-making. Proficient in utilizing Salesforce and other platforms to optimize online giving and campaign performance.

Highest-signal resume keywords

Fundraising ExperienceSalesforce ProficiencyDonor EngagementCampaign ManagementData Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Fundraising CopywritingCampaign Performance AnalysisAudience SegmentationDonor Conversion StrategiesOnline Giving Optimization

Soft Skills

Customer Service OrientationOrganized PersistenceStrong Communication SkillsCuriosity and MotivationCollaboration

Tools & Technologies

SalesforceClassyWhatCountsEmail Platforms

Industry Keywords

Membership ProgramsRecurring GivingDonor AcknowledgmentsPledge DrivesDirect Mail Appeals

About the role

Key responsibilities & impact

Manage and grow Ballotpedia’s membership and recurring giving programs, including Ballotpedia Society and the ad-free reader program
Plan and execute membership pledge drives, direct mail appeals, Giving Tuesday, and 12 Days of Ballotpedia
Develop donor-centered fundraising copy and communications
Execute and optimize testing strategies for online giving, donor conversion, and retention
Coordinate mailing vendors, audience segmentation, and campaign schedules
Identify and research promising donor prospects for follow-up
Oversee donor acknowledgments, gift processing, and payment issues
Create reports and analyses on program performance and recommend growth opportunities and revenue goals
Maintain donor data and campaign records in Salesforce, Classy, and WhatCounts
Manage on-site advertising vendors and optimize advertising performance and revenue
Partner with Communications, Tech, and Content on campaign materials and fundraising outreach
Work with Tech to improve online giving and the ad-free donor experience
Coordinate advertising revenue goals with the COO and ad placement improvements with Tech
Report to the Director of External Relations and collaborate across the organization

Requirements

What you’ll need

Strong customer service orientation
Curiosity and motivation as a self-starter
Test-and-learn mindset
Organized persistence in managing campaigns and recurring tasks
Ability to manage multiple projects and collaborate with colleagues and outside vendors
Strong research, written, and verbal communication skills
Ability to write persuasive, donor-centered fundraising appeals
Comfort working with data and spreadsheets to evaluate campaign results, identify trends, and recommend improvements
Experience in fundraising, donor engagement, membership programs, or related marketing work
High proficiency with Salesforce preferred, or other donor databases
Familiarity with online giving and email platforms such as Classy and WhatCounts
Computer with Internet access
Résumé and cover letter in PDF format
Current address included in résumé or cover letter
Must be authorized to work in the U.S.; Ballotpedia participates in E-Verify

Benefits

Comp & perks

100% remote work from home
Unlimited vacation
Flexible scheduling through BP Flex
Annual benefits stipend equivalent to $8,000, paid in equal increments in each paycheck once benefits eligible
Stipend may be used for health, vision, and dental insurance
Stipend may be used for retirement accounts
Computer with Internet access required for remote work