VIP Account Manager

Bally’s Corporation

. Own a portfolio of high-value VIPs .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $55,000 - $67,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in VIP relationship management, sales strategies, and compliance with Responsible Gaming standards. Proven ability to drive revenue growth and enhance player experiences through personalized service and targeted marketing initiatives.

Highest-signal resume keywords

VIP Hosting ExperienceOutbound SalesRelationship ManagementResponsible Gaming ComplianceTarget Achievement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales StrategyRevenue GrowthPlayer OnboardingMarket Trend AnalysisCampaign Development

Soft Skills

Entrepreneurial MindsetSelf-MotivationPressure ManagementFlexibilityCommunication

Tools & Technologies

Metaview

Industry Keywords

CasinoSports BettingHospitalityEntertainmentVIP Experience

About the role

Key responsibilities & impact

Own a portfolio of high-value VIPs
Deliver white-glove service and build personal 1:1 relationships that drive loyalty and incremental play
Grow share of wallet across casino, sports betting and other verticals
Sell across casino, sports betting and beyond, and onboard new VIPs to the program
Identify and recruit high-value players from competitors
Win back inactive players with timely, appropriate offers
Create digital exclusives, suite nights and unique VIP experiences
Grow portfolio revenue, deposits and active players while exceeding targets
Partner with Marketing, Product, CRM and Operations on personalized VIP campaigns
Address issues affecting the player experience
Recognize risky play and collaborate with Responsible Gaming to protect players and maintain compliance
Share market trends, competitor offers, product ideas and tool recommendations to improve the program
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Requirements

What you’ll need

3-5 years of experience in VIP hosting, outbound sales, relationship management or marketing
Casino, sports, hospitality and/or entertainment industry experience preferred
Track record as a top performer who consistently exceeds targets
Competitive sales mindset with a hunter's drive and a closer's instinct
Entrepreneurial and self-motivated
Comfortable owning targets and working under pressure
Flexible schedule to be available when players are playing, including evenings, weekends and events
Willingness to travel regularly for VIP events and activations, approximately 25%
Ability to recognize signs of risky play and work closely with Responsible Gaming to remain compliant

Benefits

Comp & perks

White-glove service and personal 1:1 VIP relationship management opportunities
Digital exclusives, suite nights, and money-can't-buy experiences
Flexible schedule including evenings, weekends, and events
Travel opportunities for VIP events and activations