Clinical Services Operational Specialist – CSOS

Baltimore Aircoil Company

. Provide operational and administrative support within assigned departments or teams .

Posted 10/9/2026full-timeRemote • Florida • United StatesJunior💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and communication skills while providing operational and administrative support. Proficient in managing electronic records, resolving workflow issues, and collaborating effectively with peers and leaders.

Highest-signal resume keywords

Microsoft Office ApplicationsClerical Support ExperienceRecord Issue ResolutionWorkflow ManagementStrong Attention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electronic Records ManagementData EntryResearch and AnalysisWorkflow ProcessingMulti-Computer System Proficiency

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationCollaborationAdaptabilityConfidentiality Management

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Administrative SupportOperational SupportClerical DutiesWorkload TrackingTraining and Mentoring

About the role

Key responsibilities & impact

Provide operational and administrative support within assigned departments or teams
Prepare, verify, enter, organize, sort, route, and process electronic records through assigned workflows
Conduct research to resolve complex errors, record issues, workflow questions, and system concerns
Communicate research findings, record status, and workflow information to staff, peers, and leaders
Provide guidance based on research findings, procedures, and business needs
Monitor, track, and communicate workload status
Create, receive, process, and route incoming and outgoing communications
Cross-train and support multiple functions or workloads
Prioritize functions and workloads based on business needs, deadlines, and leadership direction
Collaborate with peers, leaders, and internal stakeholders
Process live claims using applicable computer systems, as assigned
Mentor or train peers, as assigned
Perform other duties, special projects, and assignments as required
May coordinate work activities and support training or reporting activities
Work primarily in an office or remote office environment using standard office equipment and computer systems

Requirements

What you’ll need

High School Diploma or equivalent
Minimum of one (1) year of clerical or administrative support experience
Must successfully pass all required pre-employment screenings, including a drug screening
Ability to obtain and maintain required access approvals, credentials, or background clearances applicable to the assigned contract or work location
Ability to work accurately in multiple computer systems simultaneously
Strong computer skills, including Microsoft Office applications
Strong written and verbal communication skills
Ability to research, analyze, and resolve record or workflow issues
Ability to organize work, prioritize assignments, and adapt to changing business needs
Ability to maintain confidentiality and handle sensitive information appropriately
Ability to collaborate effectively with peers, leaders, and internal stakeholders
Strong attention to detail and commitment to quality
No overnight or out-of-area travel expected; local movement within local sites required
Ability to perform essential physical requirements with or without reasonable accommodation, including extended sitting or standing, keyboarding, viewing screens, communication, and lifting up to 25 pounds

Benefits

Comp & perks

Free medical, dental, and vision insurance for employees
Medical opt-out plan available for qualified employees
Paid holidays and sick time
Paid vacation available after one year of employment, based on hours worked
401(k) plan eligibility for full-time employees on the first of the month following date of hire
Supplemental benefits including Accident, Critical Illness, Short Term Disability, and Hospital
Employee Assistance Program
Full-time schedule, Monday-Friday with shift times between 8 am and 8 pm