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Business Analyst – Tourism
Bancorbrás. Develop, structure, and enhance domestic and international tourism products, including itineraries, tours, accommodations, and experiences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and enhancing tourism products, conducting market research, and negotiating contracts within the tourism sector. Proficient in managing relationships with partners and analyzing performance indicators to support strategic decision-making.
Highest-signal resume keywords
Tourism Product DevelopmentMarket Research and AnalysisContract NegotiationRelationship ManagementStrategic Partnership Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Market ResearchContract AnalysisFeasibility StudiesTravel PlanningData Analysis
Soft Skills
Communication SkillsNegotiation SkillsConflict ResolutionTime ManagementAttention to Detail
Tools & Technologies
Microsoft OfficeInfotera SystemOmnibees System
Industry Keywords
TourismHospitalityCommercial ManagementInternational RelationsTravel Logistics
About the role
Key responsibilities & impact- Develop, structure, and enhance domestic and international tourism products, including itineraries, tours, accommodations, and experiences
- Conduct market, trend, and competitor research, identifying opportunities for new products and destinations
- Negotiate rates, contracts, allotments, commercial terms, and cancellation policies with hotels, destination management companies, airlines, car rental companies, and other suppliers
- Develop and strengthen strategic partnerships with suppliers and partners in the tourism sector
- Analyze the pricing, reputation, quality, and competitiveness of products and partners
- Prepare feasibility studies, reports, and commercial analyses to support strategic decision-making
- Monitor performance indicators such as occupancy, revenue, margin, profitability, and conversion
- Analyze and monitor contracts, commercial agreements, and termination agreements, ensuring the proper application of negotiated terms
- Manage accommodation inventory, allotments, blocks, and availability, monitoring information in the Infotera system
- Build and maintain relationships with commercial partners, mediating conflicts and disagreements when necessary
- Conduct site inspections, business trips, trade shows, events, and business meetings, representing the company and evaluating destinations and suppliers
- Prepare travel schedules for groups, packages, and familiarization trips (FAM trips)
- Follow up on partner requests and outstanding issues and provide support to the tour operator on supplier-related matters
Requirements
What you’ll need- Bachelor’s degree, preferably in Tourism, Hospitality, Business Administration, Commercial Management, International Relations, or a related field
- Proficiency in Microsoft Office, particularly for preparing spreadsheets, reports, and administrative controls
- Strong verbal and written communication skills and interpersonal relationship-building abilities
- Negotiation and persuasion skills for reaching agreements and resolving impasses
- Knowledge of the hotel and tourism industries, including rates, availability, trends, and industry behavior
- Strong organization and attention to detail for managing documents, contracts, and information
- Analytical skills and strategic thinking for interpreting scenarios, indicators, and opportunities
- Knowledge of travel planning, itineraries, and tourism logistics
- Time management skills and the ability to prioritize strategic and operational demands
- Conflict-resolution skills and the ability to handle sensitive situations with partners
- Flexibility and proactivity when handling dynamic demands
- Knowledge of the Omnibees system is a plus
- Operational knowledge of airline systems for analysis and negotiations
Benefits
Comp & perks- Attendance Bonus: Three paid days off per year to use as you wish
- Education Assistance: 50% reimbursement for courses focused on your professional development, available after one year with the company
- Home Office Allowance: An additional monthly amount to help cover remote-work expenses
- Childcare Assistance: Support for employees with children under six years of age
- Christmas Basket: Special year-end bonus
- Health Plan: Nationwide coverage with copayments
- Dental Plan
- Private Pension Plan: The company contributes alongside you
- Life Insurance
- TRIB PASS – Leisure and Tourism Platform: Bancorbrás subsidizes 50% of the monthly fee
- Meal/Food Allowance (Caju Card), provided for each day worked
- Wellhub (Gympass): Access to thousands of gyms