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Academy Enablement Consultant II – Consumer Academy
Bank of America. Collaborate with Academy teammates to support the design, financial management, administration, and end-to-end delivery of mid-size to large-scale products and programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced analytical capabilities with a focus on data quality management, reporting, and process improvement. Proficient in stakeholder engagement and project management to drive operational excellence and support strategic initiatives.
Highest-signal resume keywords
Advanced Excel SkillsData Quality ManagementProject ManagementBusiness AnalysisStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalyticsRoot Cause AnalysisProcess ImprovementTrend IdentificationPerformance AssessmentRisk EvaluationDashboard CreationVariance AnalysisEnd-to-End Business ProcessesOperational Excellence
Soft Skills
Communication SkillsInfluencing SkillsCollaborationFacilitationProblem-Solving
Tools & Technologies
TableauSQLMicrosoft CopilotSharePointPower Query
Industry Keywords
Data Quality StandardsReporting StandardsRegulatory ComplianceVendor ManagementGovernance Routines
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Collaborate with Academy teammates to support the design, financial management, administration, and end-to-end delivery of mid-size to large-scale products and programs
- Manage Academy material, people, process, and technical changes
- Perform ad-hoc analytics and results reporting
- Evaluate existing products and programs and recommend improvements
- Analyze data analytics to drive Consumer Academy business performance
- Develop executive-ready analyses and operational improvement initiatives
- Partner with Academy leaders, reporting partners, and business stakeholders to identify emerging needs
- Establish reporting and data quality standards
- Create executive presentations and scalable decision-support processes
- Liaise between Academy, line-of-business leaders, and support functions
- Establish metric definitions, business rules, validation criteria, ownership expectations, and quality assurance practices
- Identify data quality and reporting gaps and develop remediation plans
- Monitor KPIs, quality controls, validation results, risks, and improvement opportunities
- Research reporting discrepancies and coordinate corrective actions
- Drive education, training, documentation, and adoption of reporting quality standards
- Support executive reporting, quality reviews, validation activities, and leadership discussions
- Maintain Academy productivity tools and produce Academy resources and materials
- Facilitate meetings, manage outcomes and actions, and handle escalations
- Lead project management activities for Academy projects and initiatives
- Identify process improvement opportunities
- Support program design and execution
- Provide oversight and integration for regulatory, vendor management, and governance routines
- Serve as a point of contact for business priorities and activities
Requirements
What you’ll need- Advanced Excel skills, including PivotTables, XLOOKUP, macros, calculated fields, and Power Query
- Familiarity with Tableau, SQL, and other business intelligence and analytics tools
- Expertise in reporting, data quality management, and validation practices
- Strong business analysis skills, including trend identification, performance assessment, risk evaluation, and data-driven decision-making
- Root cause analysis, process gap identification, remediation, and continuous improvement skills
- Strong project and program management skills
- Ability to execute end-to-end business processes with accuracy and operational excellence
- Strong stakeholder management, communication, and influencing skills, including presenting to senior leaders and executives
- Experience driving process simplification, operational efficiency, and continuous improvement in a complex business environment
- Proficiency with AI-enabled tools, including Microsoft Copilot
- Dashboard creation, trend, and variance analysis
- SharePoint design experience
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for physical, emotional, and financial wellness
- Opportunities to learn, grow, and build a career
- Access to paid time off
- Resources and support to make an impact
- Annual discretionary incentive plan eligibility