Analyst II – Tech Delivery

Bank of America

. Understand stakeholder needs to envision and create solutions to solve problems .

Posted 10/8/2026full-timeUnited StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in stakeholder management, solution design, and agile practices, with a strong focus on aligning technology solutions with business strategy. Proficient in gathering requirements, coordinating testing efforts, and facilitating client engagement to drive successful project outcomes.

Highest-signal resume keywords

Stakeholder ManagementAgile PracticesSolution DesignClient EngagementProject Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Requirements GatheringImpact AnalysisTest PlanningData ManagementFinancial ManagementTechnical Strategy DevelopmentUser Experience DesignRisk ManagementAnalytical ThinkingSolution Delivery Process

Soft Skills

Oral CommunicationWritten CommunicationCollaborationInfluenceResult Orientation

Tools & Technologies

JiraSOAP UI

Industry Keywords

Client OnboardingClient ProvisioningDCRS Technology ServicesAgile Team Environment

Tech Stack

Tools & technologies

SOAP

About the role

Key responsibilities & impact

Understand stakeholder needs to envision and create solutions to solve problems
Support cost and benefit analysis to align technology solutions with business strategy
Gather and catalog functional, non-functional, and technical requirements
Identify impacts of application modifications and enhancements, integration points, and end-to-end solution design
Assist users and development teams with application testing and troubleshooting
Help with test planning and configure test solutions to validate functional and system needs
Document processes, procedures, and workflows for technology
Accept client assignments and drive them to completion with minimal external support for technical client bases implementing web-based service calls to data repositories
Coordinate Client Assessment, Client Provisioning, and Client Onboarding activities, including design, development and integration, and client review and acceptance
Facilitate client/DCRS design approval sessions, client/DCRS knowledge sessions, and DCRS internal design review sessions
Coordinate testing and triage efforts, execution, and rollout
Administer the Onboarding Workbook for assigned clients using SME technical knowledge of DCRS technology services and events
Work with client development and testing resource owners to align DCRS to SIT, UAT, and Release Defect Triage support
Leverage SOAP UI for triage and testing support
Coordinate client engagement, intake, estimation, prioritization, annual planning, funding, and roadmap placement

Requirements

What you’ll need

7+ years of job-related experience required
Experience working with clients to identify requirements, coordinate impact-analysis details, and present for sizing
Experience gathering estimates and sizing assumptions and presenting and negotiating with clients
Experience engaging architecture for solution identification
Experience managing requests from initiation through funding, prioritization, and hand-off for implementation
Ability to work in an agile team environment
Strong oral and written communication skills
Ability to work independently with assigned tasks
Past project management experience is a plus
Knowledge of Jira
Knowledge of Agile Practices, Solution Delivery Process, Solution Design, Stakeholder Management, Data Management, Financial Management, Technical Strategy Development, User Experience Design, Risk Management, Analytical Thinking, Business Acumen, Collaboration, Influence, and Result Orientation

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
In-office culture supporting collaboration, engagement, and career development
40 hours per week
First shift schedule