Assistant Manager

Bank of America

. Manage data incidents end-to-end, including assessment, containment, resolution, and post-production review .

Posted 9/30/2026full-timeMumbai • IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in incident management frameworks and methodologies, with a strong focus on data analysis using tools like Alteryx, Tableau, and SQL. Capable of effectively communicating with stakeholders and managing multiple priorities in a dynamic environment.

Highest-signal resume keywords

Incident Management FrameworksData Analysis Using AlteryxTableau ProficiencyAdvanced Excel SkillsBanking & Securities Product Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ManagementData ClassificationRoot Cause AnalysisQuality AssuranceProcess DocumentationRegulatory ComplianceData Risk MitigationWorkflow AutomationSQLAlteryx

Soft Skills

Excellent CommunicationProblem-SolvingAnalytical SkillsNegotiation SkillsAdaptability

Tools & Technologies

TableauAlteryxSQLExcelUiPath

Industry Keywords

Banking & SecuritiesRegulatory ReportsOperational ExcellenceData Incident ReportingCross-Functional Collaboration

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Manage data incidents end-to-end, including assessment, containment, resolution, and post-production review
Classify, prioritize, and document incidents according to policies and regulatory requirements
Determine root causes and document business requirements
Collaborate with upstream data providers and technology teams to develop and test solutions
Coordinate incident response, communications, and escalations
Perform quality assurance throughout the incident lifecycle
Resolve incidents within service-level agreements
Use Alteryx, Tableau, SQL, Excel, and other analytics tools to identify data issues and quantify impacts
Build market-product and use-case knowledge to anticipate and address questions and issues
Evaluate processes, identify and mitigate data risks, and simplify or automate workflows
Maintain robust process documentation
Support change agendas and Operational Excellence initiatives
Serve as the primary point of contact for data incident reporting
Communicate with internal stakeholders and leadership
Facilitate post-incident reviews and share findings and lessons learned

Requirements

What you’ll need

Commerce graduate/Finance Postgraduates
2-5 years of experience
Strong knowledge of incident management frameworks and methodologies
Product knowledge of Banking & Securities and basic understanding of regulatory reports for a global bank
Excellent written and verbal communication skills
Ability to effectively manage multiple priorities and adapt to change
Advanced Excel
Basic SQL
Tableau and Alteryx for data analysis
High level of ownership and attention to detail
Excellent problem-solving, analytical, and decision-making abilities
Ability to excel and influence in a cross-functional team structure
Flexibility and good negotiation skills
Exposure to emerging technologies such as UiPath
Willingness to take on initiatives
Ability to work a 9-hour shift between 11 AM and 11 PM

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
In-office culture supporting collaboration, engagement, and career development