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Business Analyst Manager – Merchant Pricing
Bank of America. Support the development and execution of strategic initiatives and/or processes aligned to functional-area and business priorities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic initiative development, performance analysis, and cross-functional collaboration to drive business objectives. Proficient in data interpretation and actionable insights generation, with strong leadership and organizational skills.
Highest-signal resume keywords
Merchant ExperienceInterchange KnowledgeAnalytical SkillsLeadership SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data InterpretationPerformance AnalysisPricing AnalysisCost ComparisonBusiness Initiative DevelopmentTactical PlanningProgram LeadershipOperational ExcellenceComplex Problem SolvingStakeholder Management
Soft Skills
Communication SkillsOrganizational SkillsInfluencing SkillsMultitasking AbilityTeam Leadership
Tools & Technologies
Microsoft ExcelMicrosoft PowerPoint
Industry Keywords
Business ObjectivesCross-Functional CollaborationExecutive-Level InsightsMerchant Field SalesRetention Teams
About the role
Key responsibilities & impact- Support the development and execution of strategic initiatives and/or processes aligned to functional-area and business priorities
- Define, develop, execute, monitor, and refine strategic initiatives and processes with key stakeholders and internal partners
- Serve as a strategic partner to Region Executives and key Line of Business stakeholders
- Provide executive-level business insights, performance analysis, reporting oversight, and program leadership
- Drive complex initiatives and translate data into actionable recommendations
- Build and maintain relationships with senior leaders and influence across organizational boundaries
- Collaborate with cross-functional partners to support business objectives and drive operational excellence
- Build and/or execute business initiatives and processes while partnering with stakeholders
- Solve complex problems using subject matter expertise and technical knowledge of the business
- Perform analytics, assessments, and interpretation of data to identify opportunities, derive insights, and measure outcomes
- Develop strategic and tactical plans to advance business goals and objectives
- Conduct pricing analysis, statement reviews, cost comparisons, and pricing proposals
- Provide national support for Merchant Field Sales, Centralized Sales, and Retention teams, including onboarding, product support, buyers’ remorse, and technology support
Requirements
What you’ll need- 2+ years of Merchant experience required
- Interchange and pricing knowledge required
- Strong analytical and problem-solving skills, including interpreting data, identifying business opportunities, developing insights, and translating findings into actionable recommendations
- Ability to multitask, manage competing priorities, and meet deadlines
- Proven ability to partner with senior leaders and cross-functional stakeholders, influence decisions, and drive initiatives across multiple business areas
- Leadership skills and ability to lead a small team and manage team deadlines to SLAs
- Strong organizational and communication skills
- Ability to independently manage multiple priorities and deliver results in a fast-paced environment
- Microsoft Office proficiency
- Advanced Excel and PowerPoint skills
- High School Diploma / GED / Secondary School or equivalent
- 40 hours per week
- Credit knowledge desired
Benefits
Comp & perks- Discretionary incentive eligible; participation in the annual discretionary plan
- Annual discretionary award based on individual performance, line of business/group performance, and overall Company success
- Benefits eligible
- Access to paid time off
- Resources and support for employees
- In-office culture with an appropriate level of flexibility based on role-specific responsibilities and business needs
- Opportunities to learn, grow, and make an impact