Business Control Manager

Bank of America

. Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function .

Posted 10/23/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $119,300 - $176,400 per yearWebsite

About the role

Key responsibilities & impact

Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
Execute processes and tools to drive adherence to enterprise-wide standards
Support quality assurance and quality control through ongoing monitoring and testing of controls
Identify issues and control improvements for remediation and build action plans and milestones
Shape and implement the CFO Organization's AI Governance and Control Framework
Translate policy requirements into project plans and deliverables
Coordinate internal workstreams, resolve issues, communicate with stakeholders, and report progress to management
Oversee project planning, governance, risk management, governance forum facilitation, and executive communications
Lead assessment of the risk and control environment and ensure adherence to enterprise-wide standards
Lead implementation of optimized controls and enhanced QA practices
Manage team member performance and productivity for quality inspection reviews
Ensure timely execution of QA activities, including control execution, case management, and results reporting
Manage and review front line unit responses for regulatory exams, internal audits, and monitoring and inspection reviews
Ensure data accuracy and capture information for inspection metrics and dashboard governance
Provide leadership for compliance with AI governance, including Model Risk Management and Technology AI requirements
Define CFO AI strategy and tools with management
Assess AI policy governance and control requirements and develop remediation plans
Support AI workstreams across governance, controls, reporting, training, access management, and cross-policy compliance
Coach and guide workstream owners
Develop and maintain project plans and documentation
Identify and manage program risks, key decisions, interdependencies, and change impacts
Partner with senior leaders across CFO, Technology, AI Governance, Model Risk Management, Change Management, and risk and control teams
Prepare materials for governance forums, steering committee meetings, and executive communications
Promote continuous improvement, simplification, and best project management practices
Develop stakeholder communications reinforcing responsible AI use

Requirements

What you’ll need

Delivered complex business change initiatives involving multiple stakeholders and dependencies, managing competing priorities with strong time management
Demonstrated strong project management capabilities within dynamic and rapidly evolving environments
Experience in governance, risk management, and executive reporting
Knowledge of the CFO organization, finance processes and controls
Working knowledge of AI, automation, digital tools, or emerging technology preferred; deep technical development experience is not required
Experience interpreting enterprise policies and applicable laws, rules, and regulations, then translating them into effective, sustainable control processes
Strong influencing and stakeholder management skills, with the ability to build alignment across business, technology, and control partners without formal authority
Ability to balance strategic thinking with hands-on execution while maintaining momentum across multiple priorities
Strong written and verbal communication skills, including the ability to explain complex topics clearly to senior leaders and nontechnical audiences
Curiosity, sound judgment, adaptability, and a practical mindset focused on responsible adoption and business value
Bachelor's Degree
40 hours per week
1st shift (United States of America)

Benefits

Comp & perks

Annual discretionary incentive plan eligibility
Benefits eligibility
Paid time off
Resources and support for employees
In-office culture supporting collaboration, engagement, and career development
Opportunities to learn, grow, and make an impact