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Bank of America

Business Control Manager

Bank of America

. Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function .

Posted 11/11/2026full-timeUnited StatesMid-LevelSenior💰 $108,700 - $165,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Risk Management, Controls Management, and Quality Assurance, with a strong focus on regulatory compliance and operational excellence. Proven ability to lead teams, manage projects, and drive continuous improvement initiatives within a fast-paced environment.

Highest-signal resume keywords
Risk ManagementControls ManagementQuality AssuranceProject ManagementStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Risk FrameworkData and Trend AnalysisMonitoring, Surveillance, and TestingContinuous ImprovementStrategy Planning and Development
Soft Skills
Excellent Written and Verbal CommunicationProblem SolvingAbility to MultitaskInfluenceAdaptability
Tools & Technologies
Merrill Wealth Management BusinessGWIM Products and ProcessesRegulatory ProcessesIntake Technology
Industry Keywords
Operational ExcellenceQuality ControlRegulatory TrainingGovernanceEnterprise Control Function

About the role

Key responsibilities & impact
  • Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
  • Execute LOB or ECF processes and tools to drive adherence to enterprise-wide standards
  • Support quality assurance and quality control implementation through ongoing control monitoring and testing
  • Identify issues and control improvements for remediation and build action plans and milestones
  • Drive regulatory training, including developing continuing education content, conducting annual FINRA training needs analysis and submitting NASAA completion reporting
  • Work with regulators on regulatory exams and routines
  • Drive regulatory change, including conversion to new intake technology and portfolio oversight
  • Assess the design and effectiveness of risk and control environments
  • Implement optimized controls and enhanced QA practices
  • Manage team members conducting quality inspection reviews
  • Ensure timely execution of QA activities, case management and results reporting
  • Review front-line unit responses for regulatory exams, internal audits and monitoring reviews
  • Ensure data accuracy and capture inspection metrics for governance dashboard reporting
  • Promote inclusion, communicate enterprise decisions, manage risk, coach employees, manage budgets, develop talent and deliver business outcomes

Requirements

What you’ll need
  • 5-10 years of relevant experience in a large, fast-paced, results oriented company, supporting product management, risk management or business controls/governance
  • Proven ability to multitask and deliver multiple key initiatives within the same timeframes
  • Working knowledge of Merrill Wealth Management business and GWIM products and processes
  • Experience with Risk Framework, Single Process Inventory, governance and/or regulatory processes
  • Experience interacting with stakeholders across first, second and third lines
  • Strong project management and organizational skills
  • Ability to work autonomously
  • Ability to grasp new concepts quickly
  • Excellent written and verbal communication skills
  • Ability to adapt to a fast-paced/changing environment and balance competing priorities
  • Bachelor’s Degree
  • Controls Management
  • Risk Management
  • Stakeholder Management
  • Strategy Planning and Development
  • Continuous Improvement
  • Influence
  • Strategic Thinking
  • Data and Trend Analysis
  • Decision Making
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Quality Assurance
  • Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
  • Must work onsite in accordance with the workplace excellence policy if selected, as applicable

Benefits

Comp & perks
  • Annual discretionary incentive plan eligibility
  • Benefits eligibility
  • Paid time off
  • Resources and support for employees
  • In-office culture with role-specific flexibility