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Bank of America

Business Control Manager

Bank of America

. Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function .

Posted 9/15/2026full-timePennington • New Jersey • United StatesMid-LevelSenior💰 $95,900 - $162,200 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Risk Management, Controls Management, and Quality Assurance within financial services, with a strong focus on process improvement and regulatory compliance. Proven ability to lead large-scale initiatives, synthesize complex information, and communicate effectively with senior management.

Highest-signal resume keywords
Risk ManagementControls ManagementQuality AssuranceData and Trend AnalysisProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
AuditComplianceOperational ExcellenceTesting AutomationProcess DesignMonitoring and SurveillanceRegulatory ExamsControl ImprovementBusiness ContinuityGovernance Dashboard Reporting
Soft Skills
Interpersonal SkillsRelationship BuildingStrategic ThinkingProblem SolvingEffective Communication
Industry Keywords
Financial ServicesWealth ManagementPrivate BankingInvestment AdvisoryBrokerage

About the role

Key responsibilities & impact
  • Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
  • Execute Line of Business or Enterprise Control Function processes and tools to drive adherence to enterprise-wide standards
  • Support implementation of quality assurance and quality control processes through ongoing monitoring and testing of controls
  • Identify issues and control improvements for remediation, and build action plans and milestones
  • Drive execution of the Business Control Program and alignment with enterprise risk management standards
  • Collaborate across Governance for Enforcement Action Remediation (GEAR) to identify emerging risks, strengthen controls, and promote accountability and risk awareness
  • Oversee the design and effectiveness of the risk and control environment and adherence to enterprise-wide standards
  • Evaluate data to identify issues and control improvements for remediation
  • Identify testing automation opportunities, procedural updates, thematic trends, test script updates, and coaching opportunities
  • Support research and management for regulatory exams, internal audits, monitoring, and inspection reviews
  • Evaluate inspection metrics and information to support governance dashboard reporting
  • Lead assessment of risk and control environment design and effectiveness
  • Lead implementation of optimized controls and enhanced Quality Assurance practices supporting business continuity
  • Manage and review front-line unit responses for regulatory exams, internal audits, and monitoring and inspection reviews
  • Ensure data accuracy and capture relevant inspection metrics for governance dashboard reporting

Requirements

What you’ll need
  • Minimum of 5 years of experience in the Audit, Compliance, or Risk function of a large financial services company with strong track record of success and demonstrated progression in complexity of assignments or equivalent related experience within financial services
  • Proven experience supporting Merrill Lynch, Pierce, Fenner & Smith (MLPF) and Private Bank (PB) operations, or equivalent experience in wealth management, private banking, investment advisory, brokerage, or related financial services environments
  • Ability to operate effectively in ambiguity, establish strategic direction, and build a function, operating model, and/or team from the ground up
  • Demonstrated success leading large-scale control, testing, risk, or operating model transformation initiatives across multiple business groups
  • Strategic, logical, and creative thinking with ability to synthesize information and craft meaningful, crisp, tailored, and thematic messaging for senior management
  • Excellent interpersonal and relationship-building skills, with ability to collaborate, partner, and influence
  • Experience or proven ability to build and modify process design for ongoing process improvement
  • Effective project management skills
  • Strong oral and written communication skills, including communication with leadership, Risk, and Audit
  • Highly organized and detail oriented
  • Controls Management
  • Oral Communications
  • Risk Management
  • Stakeholder Management
  • Strategy Planning and Development
  • Continuous Improvement
  • Drives Engagement
  • Influence
  • Strategic Thinking
  • Talent Development
  • Data and Trend Analysis
  • Decision Making
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Quality Assurance
  • Ability to work 1st shift in the United States of America
  • 40 hours per week

Benefits

Comp & perks
  • Discretionary incentive eligible; eligible to participate in the annual discretionary plan
  • Benefits eligible
  • Paid time off
  • Resources and support for employees
  • Affordable, competitive and flexible benefits
  • Support for physical, emotional, and financial wellness
  • Opportunities to learn, grow, and make an impact