Business Control Manager – Technology Risk, Regulatory Engagement Lead

Bank of America

. Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function .

Posted 9/23/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in internal control, regulatory compliance, and risk management within financial services or technology organizations. Proficient in developing regulatory response materials and managing stakeholder relationships while ensuring adherence to enterprise standards.

Highest-signal resume keywords

Internal Control ExperienceRegulatory Compliance ExpertiseProject Management SkillsStrong Communication SkillsRisk Management Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Regulatory Engagement ManagementQuality Assurance PracticesThematic AnalysisTechnical Presentation DevelopmentControl Monitoring and TestingData Accuracy AssessmentDocumentation ReviewOperational Risk ManagementGovernance Dashboard MetricsControl Environment Assessment

Soft Skills

Relationship ManagementCollaboration SkillsInfluencing SkillsDetail-OrientedStrategic Thinking

Tools & Technologies

Microsoft PowerPointMicrosoft WordMicrosoft SharePointMicrosoft Excel

Certifications & Qualifications

CISSPCRISCCISACISM

Industry Keywords

Financial ServicesTechnology DomainComplianceAuditRisk ManagementGovernanceOperational RiskQuality ControlRegulatory RequirementsBusiness Continuity

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
Execute processes and tools to drive adherence to enterprise-wide standards
Support quality assurance and quality control through ongoing control monitoring and testing
Identify control issues and improvements for remediation, and build action plans and milestones
Lead timely, accurate, and high-quality regulatory engagements for Global Technology
Develop strong regulatory response materials, overviews, and deep-dive technical presentations
Coordinate with technical subject matter experts throughout regulatory examinations
Manage engagement flow and aggressive timelines from exam start through completion
Interface with all organizational levels to ensure management awareness of risks, regulatory requirements, and impacts
Collaborate with Technology, Operations, Audit, GCOR, and other control functions
Assess the design and effectiveness of the risk and control environment
Lead implementation of optimized controls and enhanced QA practices supporting business continuity
Manage team-member performance and productivity for quality inspection reviews
Ensure timely QA activities, including control execution, case management, and results reporting
Manage and review frontline-unit responses for regulatory exams, internal audits, and monitoring reviews
Ensure data accuracy and capture relevant inspection metrics for governance dashboards
Review technical evidence for completeness, accuracy, and alignment with regulatory expectations
Provide senior leaders visibility into regulatory requirements, risks, impacts, and engagement outcomes
Build relationships and influence senior stakeholders through clear communication and leadership
Operate with minimal supervision using business and technology acumen and regulatory knowledge

Requirements

What you’ll need

7+ years of internal control, regulatory, audit, risk, legal, or compliance experience within a financial services or technology organization
Knowledge of Technology Domain discipline(s)
Ability to communicate complex technical subject matter clearly to varied audiences, from executives to junior analysts
Strong writing and communication skills
Ability to synthesize technical content from subject matter experts
Ability to identify and perform thematic analysis
Strong relationship management and collaboration skills
Ability to influence and motivate teams, stakeholders, and peers
Ability to analyze, simplify, and collaborate to solve complex problems in ambiguous situations
Strategic thinker, self-starter, organized, versatile, and capable of working with minimal management oversight
Detail-oriented with ability to review documentation for accuracy and relevance
Ability to understand complex issues and drive timely decisions independently when appropriate
Proven facilitation and presentation skills, including presenting to executive-level leadership
Excellent project management and interpersonal skills
Strong attention to detail, accuracy, and prioritization
Ability to influence key stakeholders and gain their trust
Excellent Microsoft Office skills, specifically PowerPoint, Word, SharePoint, and Excel
Excellent facilitation and presentation skills
Bachelor’s and/or Master’s degree and/or relevant work experience (desired)
Cybersecurity-related certification such as CISSP, CRISC, CISA, or CISM (desired)
Prior operational risk or compliance experience in the technology arena (desired)
Detailed bank-specific risk management and governance experience (desired)
Ability to work with technical and non-technical business owners (desired)

Benefits

Comp & perks

Affordable, competitive, and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
In-office culture supporting collaboration, engagement, and career development
Full-time schedule, 40 hours per week