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Business Control Manager – Technology Risk, Regulatory Engagement Lead
Bank of America. Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in internal control, regulatory compliance, and risk management within financial services or technology sectors. Proficient in quality assurance practices, data analysis, and effective communication with senior stakeholders.
Highest-signal resume keywords
Internal Control ExperienceRegulatory Compliance ExpertiseQuality Assurance PracticesProject Management SkillsCybersecurity Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentControl TestingData AnalysisThematic AnalysisDocumentation ReviewRegulatory EngagementQuality InspectionGovernance Dashboard ReportingTechnical Evidence ReviewOperational Risk Management
Soft Skills
Strong Communication SkillsRelationship ManagementCollaboration SkillsStrategic ThinkingProblem-Solving Skills
Tools & Technologies
Microsoft PowerPointMicrosoft WordMicrosoft SharePointMicrosoft Excel
Certifications & Qualifications
CISSPCRISCCISACISM
Industry Keywords
Financial ServicesTechnology DomainAuditComplianceRisk ManagementGovernanceOperational ExcellenceQuality AssuranceRegulatory ExamsControl Functions
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
- Assess the design and effectiveness of the risk and control environment
- Perform monitoring and testing of controls and identify issues and control improvements for remediation
- Implement optimized controls and enhanced Quality Assurance practices
- Manage the performance and productivity of team members conducting quality inspection reviews
- Ensure timely execution of QA activities, including control execution, case management, and results reporting
- Manage and review frontline unit responses for regulatory exams, internal audits, and monitoring and inspection reviews
- Ensure accurate data capture for inspection metrics and governance dashboard reporting
- Lead Global Technology regulatory engagements and deliver timely, accurate, high-quality materials
- Partner with technology subject matter experts to develop regulatory responses and presentations
- Review technical evidence for completeness, accuracy, and regulatory alignment
- Collaborate across Technology, Operations, Audit, GCOR, and other control functions
- Provide senior leaders with visibility into regulatory requirements, risks, impacts, and engagement outcomes
- Build relationships and influence senior stakeholders through clear communication and leadership
- Operate with minimal supervision using business and technology acumen and regulatory expertise
Requirements
What you’ll need- 7+ years of internal control, regulatory, audit, risk, legal, or compliance experience within a financial services or technology organization
- Knowledge of Technology Domain discipline(s)
- Ability to communicate complex technical subject matter clearly to varied audiences
- Strong writing and communication skills
- Ability to perform thematic analysis and connect the dots
- Strong relationship management, collaboration, influence, and motivation skills
- Ability to analyze and solve complex problems in ambiguous situations
- Strategic thinker, self-starter, organized, versatile, and able to work with minimal oversight
- Detail-oriented with ability to review documentation for accuracy and relevance
- Ability to make timely decisions and determine when to engage others
- Proven facilitation and presentation skills, including executive-level presentations
- Excellent project management and interpersonal skills
- Excellent Microsoft Office skills, specifically PowerPoint, Word, SharePoint, and Excel
- Excellent facilitation and presentation skills
- Bachelor's and/or Master's degree and/or relevant work experience (desired)
- Cybersecurity-related certification such as CISSP, CRISC, CISA, or CISM (desired)
- Prior operational risk or compliance experience in technology (desired)
- Bank-specific risk management and governance experience (desired)
- Ability to work with technical and non-technical business owners
Benefits
Comp & perks- Affordable, competitive, and flexible benefits
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- Inclusive workplace with career development opportunities