Business Control Manager – Technology Risk & Regulatory Lead

Bank of America

. Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function .

Posted 10/22/2026full-timeUnited StatesSenior💰 $125,000 - $178,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in internal control, risk management, and compliance within financial services or technology sectors, with a strong focus on quality assurance and operational excellence. Capable of effectively communicating complex technical concepts and collaborating across diverse stakeholder groups to drive strategic initiatives.

Highest-signal resume keywords

Internal Control ManagementRisk Assessment and MitigationQuality Assurance PracticesRegulatory ComplianceStakeholder Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk ManagementControl MonitoringData ManagementArtificial IntelligenceInformation SecurityThematic AnalysisDocumentation ReviewImpact AssessmentOperational RiskGovernance Framework

Soft Skills

Strong Communication SkillsRelationship ManagementStrategic ThinkingProblem SolvingTeam Leadership

Tools & Technologies

MS Office 365GenAI PlatformsOrchestraGovernance Dashboards

Certifications & Qualifications

CISSPCRISCCISACISM

Industry Keywords

Financial ServicesTechnology RiskComplianceAuditOperational Excellence

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead and execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
Drive adherence to enterprise-wide standards through LOB or ECF processes and tools
Support quality assurance and quality control through ongoing control monitoring and testing
Identify issues and control improvements for remediation
Build action plans and milestones
Drive risk management activities supporting Emerging Technology and COO leaders
Support risk activities related to GenAI platforms such as Orchestra and Digital Assets
Support Application Governance and compliance activity completion
Partner with technology leadership to identify, escalate, and mitigate compliance and operational risks
Perform impact assessments and identify root causes
Monitor issue health through its lifecycle, including action plan development and validation
Monitor key risk metrics and identify root causes of non-performance
Collaborate with Technology, Operations, Audit, GCOR, GIS, and management teams
Support CIO Key Risk Reviews, Issue Management routines, Risk Framework, Quality Assurance, Technology Risk Assessments, and Exam Engagements
Assess risk and control environment design and effectiveness
Lead optimized controls and enhanced QA practices
Manage team member performance and productivity for quality inspection reviews
Ensure timely QA execution, case management, and results reporting
Manage and review front-line unit responses for regulatory exams, internal audits, and monitoring reviews
Ensure data accuracy and capture information for inspection metrics and governance dashboards

Requirements

What you’ll need

5+ years of internal control, regulatory, audit, risk, compliance or relevant work experience within a financial services or technology organization
3+ years of professional domain expertise in a technical discipline, such as data management, artificial intelligence and/or information security
Ability to communicate complex technical subject matter clearly to audiences ranging from executives to junior analysts
Strong writing and communication skills
Ability to identify and perform thematic analysis
Demonstrated increasing levels of accountability and ownership
Ability to advocate across diverse stakeholder groups
Strong relationship management and collaboration skills
Ability to influence and motivate teams, stakeholders and peers
Ability to analyze, simplify and collaborate to solve complex problems
Strategic thinker, self-starter, organized, versatile, and capable of minimal management oversight
Detail oriented with ability to review documentation for accuracy and report risk review status
Ability to coordinate priorities and meet deadlines
Ability to understand complex issues and drive timely decisions
Excellent facilitation and presentation skills
Knowledge of Technology Domain discipline(s)
Basic knowledge of MS Office 365 products
Bachelor’s and/or Master’s degree and/or relevant work experience (desired)
Cybersecurity-related certification such as CISSP, CRISC, CISA, or CISM (desired)
Prior operational risk or compliance experience in technology (desired)
Bank-specific risk management and governance experience (desired)
Ability to work with technical and non-technical business owners

Benefits

Comp & perks

Annual discretionary incentive plan eligibility
Benefits eligibility
Paid time off
Resources and support for employees
In-office flexibility based on role-specific considerations