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Business Control Specialist
Bank of America. Execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quality assurance processes, loan agreement interpretation, and operational excellence within commercial lending. Proficient in data analysis, control monitoring, and effective communication to support regulatory compliance and process improvements.
Highest-signal resume keywords
Quality Assurance ProcessesLoan Agreement InterpretationCommercial Lending KnowledgeData Analysis SkillsEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan AccountingData ValidationControl MonitoringQuality ControlIntermediate Accounting SkillsProcess ImprovementDefect RemediationRegulatory ComplianceGeneral Ledger ReconciliationAnalytical Support
Soft Skills
Effective CommunicationPositive Working RelationshipsCollaborationProblem-SolvingAttention to Detail
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointMainframe SoftwarePC Software Packages
Industry Keywords
Commercial LendingLoan AgreementsCredit RegulationsOperational ResearchInternal Audits
About the role
Key responsibilities & impact- Execute internal control discipline and operational excellence within a Line of Business or Enterprise Control Function
- Provide analytical and administrative support for LOB- or ECF-specific processes and tools
- Support implementation of quality assurance and quality control processes by gathering and organizing data
- Assess the design and effectiveness of the risk and control environment for Client Operational Services
- Monitor and test controls, identify issues, and support remediation of control improvements
- Conduct and coordinate quality inspection reviews
- Execute QA activities, manage cases, and report results
- Identify procedural updates, test script updates, and data discrepancies
- Support operational research for regulatory exams, internal audits, monitoring, and inspection reviews
- Perform QA reviews on commercial loans for fulfillment and/or servicing teams
- Interpret loan agreements and validate client, facility, and loan setup in the system of record
- Verify loan agreement terms, conditions, renewals, and amendments on the commercial loan platform
- Verify accrual schedules for the life of each loan
- Support project work across multiple teams/sites and recommend process improvements
- Drive defect remediation and professionally address disputes
Requirements
What you’ll need- Minimum of 1 to 2 years of experience in the field of loan or account administrator/processor or equivalent
- Commercial/wholesale lending preferred
- Intermediate accounting skills
- Effective communication skills (listening, verbal and written)
- Working knowledge of Microsoft Excel, Word, and PowerPoint with dual screens
- Proficient computer skills utilizing mainframe and PC software packages
- Capability to work with multiple systems to validate accuracy
- Ability to accurately interpret loan agreements and validate setup in the system of record
- General knowledge of loan structure, loan agreements, and credit regulations
- General knowledge of loan accounting/reconciliation of general ledger debits and credits, including researching and clearing exceptions
- Ability to identify and escalate quality assurance findings promptly
- Ability to work effectively with others and maintain positive working relationships
- Ability to comply with applicable laws, rules, regulations, code of conduct, risk framework, policies, standards, procedures, and guidance
- College degree preferred
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- In-office flexibility based on role-specific responsibilities and business needs