Business Controls Manager

Bank of America

. Support development of the Proactive Risk Identification strategic vision, document the strategy, communicate across enterprise partners and execute effectively .

Posted 9/28/2026full-timeUnited StatesMid-LevelSenior💰 $104,000 - $159,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in risk management and control environments, with a strong focus on process efficiency and quality assurance. Proven ability to lead teams, drive strategic initiatives, and communicate effectively across various business lines.

Highest-signal resume keywords

Risk ManagementQuality AssuranceStatistical AnalysisFinancial Services ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk MitigationControls DevelopmentPerformance Metrics TrackingProcess ImprovementStatistical Analysis

Soft Skills

Strong Organization SkillsInfluencing SkillsSelf-StarterNegotiating Skills

Tools & Technologies

PowerPointExcel

Certifications & Qualifications

Series 7Series 66Series 9/10

Industry Keywords

Financial ServicesBrokerageBankingBusiness ControlsCorporate Audit

About the role

Key responsibilities & impact

Support development of the Proactive Risk Identification strategic vision, document the strategy, communicate across enterprise partners and execute effectively
Complete Proactive Tactical Risk Assessments
Drive execution of key strategic initiatives and cross-team initiatives, including process efficiency and risk mitigation opportunities
Track and monitor performance metrics for team and organizational opportunities
Support and manage other critical business functions
Lead through change and process improvements to deliver results
Support the SCCS Proactive Risk Identification team in creating a best-in-class client experience and risk controls environment
Identify and lead execution on strategic opportunities to implement and mitigate key controls
Drive risk management and operational excellence across Advanced Client Solutions, Consumer Investments, Financial Center Sales, Small Business and Lending
Lead assessment of the design and effectiveness of the risk and control environment
Perform monitoring and testing of controls, identifying issues and control improvements for remediation
Lead implementation of optimized controls and enhanced Quality Assurance practices
Manage performance and productivity of team members conducting quality inspection reviews
Ensure timely execution of QA activities, including control execution, case management, and results reporting
Manage and review front-line unit responses for regulatory exams, internal audits, and monitoring and inspection reviews
Ensure data accuracy and capture relevant inspection metrics for governance dashboard reporting
Potentially manage associates, including coaching, talent development, budgeting, risk discipline and business outcomes

Requirements

What you’ll need

5 or more years work experience in financial services
Understanding of Merrill Edge clients and business
Understanding of Financial Center clients and business
Prior Experience in a Risk or Control Function
Strong communications/presentations skills
Strong PowerPoint and Excel skills with ability to tell story on paper at executive level
Demonstrated ability to track and drive execution on priorities, including driving accountability across lines of business and peer group
Self-starter able to work independently, with minimal oversight and guidance
Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines
Statistical analysis skills to identify trends and outlier metrics
Knowledge of brokerage and/or banking industry, internal policies and procedures and mitigation strategies
Ability to influence others with effective negotiating skills
Familiarity with Risk Mitigation and Controls Development
Series 7, 66 and 9/10 a plus
Previous management and/or audit experience preferred
Business Controls, Quality Assurance or Corporate Audit experience a plus

Benefits

Comp & perks

Discretionary incentive eligible; eligible to participate in the annual discretionary plan
Benefits eligible
Access to paid time off
Resources and support to employees
In-office culture with an appropriate level of flexibility based on role-specific responsibilities and business needs
Opportunities to learn, grow, and make an impact