Business Development & Planning Executive – FC Channel

Bank of America

. Own and advance the Financial Center inbound calling strategy, including its vision, priorities, capabilities, and roadmap .

Posted 11/9/2026full-timeUnited StatesSeniorLead💰 $200,000 - $252,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing business strategies that drive growth and efficiency within complex consumer environments. Proficient in translating strategic priorities into actionable roadmaps and measurable outcomes while effectively communicating with senior executives.

Highest-signal resume keywords

Business Strategy DevelopmentExecutive-Level Business Case CreationComplex Initiative LeadershipStrategic Analytical ThinkingRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business TransformationProgram LeadershipData AnalysisKPI EvaluationOperational InsightsStrategic RecommendationsRisk ManagementResource AllocationTalent PlanningConsumer Business Acumen

Soft Skills

Influencing Senior ExecutivesExceptional Executive CommunicationCollaboration Across FunctionsAutonomy in Problem SolvingCoaching and Mentoring

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Financial Center StrategyInbound Calling OptimizationBusiness PerformanceClient Demand AnalysisTeammate Experience

About the role

Key responsibilities & impact

Own and advance the Financial Center inbound calling strategy, including its vision, priorities, capabilities, and roadmap
Identify opportunities to expand and optimize inbound calling using client demand, business performance, teammate capacity, and operational insights
Develop strategies focused on Financial Center growth, efficiency, capacity creation, simplification, and business performance
Identify and prioritize business opportunities using data, insights, field feedback, and business performance
Translate strategic priorities into objectives, roadmaps, business requirements, and success measures
Develop strategic recommendations and executive-level business cases quantifying opportunity, value, investment, trade-offs, and expected outcomes
Partner with senior leaders and enterprise stakeholders to build alignment, establish priorities, and drive business decisions
Provide strategic direction and oversight across complex initiatives, identifying interdependencies, risks, barriers, and opportunities
Develop executive communications, analyses, and strategic updates
Evaluate performance against KPIs and business outcomes to refine strategy and priorities
May manage associates and perform managerial responsibilities including coaching, risk management, resource allocation, talent planning, and driving business outcomes

Requirements

What you’ll need

8+ years of experience in business strategy, strategic planning, business transformation, program leadership, or related disciplines
Demonstrated experience leading complex, enterprise-scale initiatives
Deep understanding of Consumer execution, business performance, client and teammate experience, and drivers of growth and efficiency, or equivalent experience in a complex Consumer business
Ability to develop strategy and translate it into executable priorities, roadmaps, and measurable business outcomes
Strong strategic and analytical thinking
Ability to connect client demand, business performance, operational data, and capacity insights to identify opportunities and shape strategy
Ability to influence senior executives and drive alignment and decisions across highly matrixed organizations without direct authority
Experience developing executive-level business cases, strategic recommendations, and decision materials
Strong business acumen, including evaluating value, investment, risk, execution complexity, and trade-offs
Ability to operate with a high degree of autonomy and structure ambiguous problems
Exceptional executive communication skills
Strong relationship management skills and success partnering across business, operations, technology, risk, and enterprise functions
Bachelor's Degree in related field or equivalent work experience
1st shift availability
Ability to work 40 hours per week

Benefits

Comp & perks

Discretionary incentive eligible; eligible for an annual discretionary award based on overall individual performance, line of business/group performance, and Company success
Benefits eligible
Paid time off
Resources and support to employees
Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact