Business Intelligence Lead

Bank of America

. Lead the Business Intelligence & Reporting team within Global Banking & Payments Business Controls & Analytics .

Posted 10/26/2026full-timeUnited StatesSenior💰 $78,200 - $157,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Business Intelligence teams, developing reporting strategies, and applying data storytelling to communicate insights effectively. Proficient in managing stakeholder relationships and ensuring data quality and governance in reporting processes.

Highest-signal resume keywords

Team LeadershipData StorytellingReporting Strategy DevelopmentStakeholder ManagementData Quality Assurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business IntelligenceData AnalysisReporting AutomationData GovernanceSQLTableauAlteryx

Soft Skills

CommunicationCoachingPrioritizationInfluencing

Tools & Technologies

ServiceNowJiraConfluence

Industry Keywords

BankingPaymentsFinancial ServicesOperational Risk

Tech Stack

Tools & technologies

ITSMServiceNowSQLTableau

About the role

Key responsibilities & impact

Lead the Business Intelligence & Reporting team within Global Banking & Payments Business Controls & Analytics
Lead, coach, and develop BI developers and analysts, setting priorities, standards, and delivery expectations
Set and own the BI & Reporting strategy and roadmap aligned with organizational priorities
Own production of monthly stability decks, executive reporting, and stakeholder reporting to the business and CIOs
Build executive-ready decks and translate complex data into storylines, key messages, and recommended actions
Apply data storytelling to highlight trends, risks, and outcomes
Build organization-wide stability insights and embed stability routines with Product and Operations partners
Partner with CIOs, business leaders, and peer Business Controls & Analytics teams
Improve the reporting portfolio by consolidating reports, reducing manual effort, and automating recurring reports
Lead reporting transition from ITSM Remedy to ServiceNow and drive adoption of Jira and Confluence reporting
Build and expand reporting capabilities, including metrics, dashboards, and insight products
Establish design standards, templates, and narrative frameworks for executive and stakeholder outputs
Ensure reporting uses authorized data sources with quality assurance, traceability, and defensible outputs
Manage team capacity, prioritization, and delivery timelines across recurring and ad hoc demands

Requirements

What you’ll need

Proven experience leading and developing a team of BI developers, data analysts, or reporting professionals, ideally across multiple locations
Demonstrated ability to create executive-ready decks and reports communicating complex information clearly and concisely
Strong data storytelling skills, including building narratives from data, identifying insights, and framing messages and recommendations for leadership
Experience setting reporting strategy and direction, including defining roadmaps, standards, and priorities
Track record of improving and scaling reporting through simplification, standardization, and automation
Strong stakeholder management skills engaging CIOs, business leaders, and technology partners
Working knowledge of Tableau, Alteryx, and SQL
Strong data quality and governance discipline, including validation controls, reconciliation, and lineage
Ability to manage multiple competing priorities and recurring deadlines in a fast-paced environment
Excellent written and verbal communication skills, with confidence presenting to and influencing leadership
Desired: experience reporting on technology stability, incidents, resilience, or operational risk metrics
Desired: background in Banking, Payments, or another regulated financial services environment
Desired: experience building a reporting function or roadmap from an early or fragmented starting point
Desired: experience with ServiceNow, Jira, and Confluence as reporting sources, and Agile ways of working
40 hours per week
1st shift (United States of America)

Benefits

Comp & perks

Discretionary incentive eligible; eligible to participate in the annual discretionary plan
Annual discretionary award based on individual, line of business/group, and Company performance
Benefits eligible
Paid time off
Resources and support to employees
In-office culture with an appropriate level of flexibility based on role-specific responsibilities and business needs