Business Strategy – Initiative Manager

Bank of America

. Manage strategic AI transformation initiatives that modernize operational processes and improve business outcomes .

Posted 9/17/2026full-timeCharlotte • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic AI transformation initiatives, ensuring effective integration of AI solutions into business processes while adhering to compliance and governance standards. Proficient in stakeholder management, project planning, and execution across complex, cross-functional programs.

Highest-signal resume keywords

AI Transformation ManagementAgile DeliveryStakeholder ManagementProcess DesignRequirements Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBusiness Requirements DocumentationFunctional DesignChange AdoptionRisk ManagementOperational ReadinessTesting MethodsData AnalyticsDigital CapabilitiesProcess Automation

Soft Skills

CommunicationInfluenceExecutive PresentationFast LearnerCollaboration

Tools & Technologies

Contact Center SystemsMiddlewareAI Governance ToolsData Science ToolsMachine Learning Frameworks

Industry Keywords

Enterprise TransformationCross-Functional ProgramsSDLC PracticesModel Risk ManagementReal-Time Process Automation

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Manage strategic AI transformation initiatives that modernize operational processes and improve business outcomes
Manage complex, cross-functional projects from concept through implementation
Partner with key stakeholders, AI product teams, technology organizations, data teams, and control partners
Manage project scope, planning, organization, execution plans, dependencies, operational readiness, change adoption, and risk management
Ensure AI solutions integrate effectively into business processes and achieve targeted operational efficiencies
Ensure compliance with enterprise risk, governance, and regulatory requirements
Coordinate development of project deliverables with internal and external business partners
Lead execution of multiple competing priorities while meeting deadlines and following policies and procedures
Manage project plans, milestones, dependencies, risks, and escalations
Gather, document, and validate business requirements, functional designs, and stakeholder expectations
Partner with project managers and business teams on integration planning, implementation, and sustainment
Maintain delivery artifacts and manage BRDs, FRDs, project documentation, and stakeholder approvals
Provide status reporting, decision support, and timely escalation of risks and issues
Determine testing methods, educate resources, partner with testing teams, and report on testing progress

Requirements

What you’ll need

Fast learner
Process Design experience
Proven experience with large-scale enterprise transformations involving AI, data, analytics, or digital capabilities
Experience with large operational efforts involving multiple applications, middleware, and multiple businesses for real-time and non-real-time process automation
Demonstrated success managing complex, cross-functional programs involving multiple FLUs and executive stakeholders
Strong understanding of Agile delivery, product management, requirements management, and SDLC practices
Experience working with Data Science, Machine Learning, GenAI, Model Risk Management, and AI governance teams
Exceptional stakeholder management, influence, communication, and executive presentation skills
Ability to translate between business leaders, technical teams, and governance organizations
Minimum education: High School Diploma / GED / Secondary School or equivalent
Experience with contact center systems and processes (desired)

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Inclusive workplace and career development opportunities
In-office flexibility based on role-specific responsibilities and business needs