Business Support Lead

Bank of America

. Support day-to-day management of EMEA legal entity booking selection approvals .

Posted 9/15/2026full-timeNew York City • New York • United StatesSenior💰 $37 - $49 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving skills with a focus on data quality and accuracy, while effectively managing multiple priorities. Proficient in stakeholder management and communication, with a solid understanding of regulatory requirements and operational efficiency.

Highest-signal resume keywords

Risk ManagementData AnalysisRegulatory ComplianceMicrosoft ExcelStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisRisk ManagementRegulatory ComplianceSyndicated Loan AgreementsProcess ImprovementOperational EfficiencyFinancial PracticesReportingGovernanceProject Delivery

Soft Skills

CommunicationCollaborationAttention to DetailOrganizational SkillsProblem-Solving

Tools & Technologies

Microsoft OutlookMicrosoft ExcelMicrosoft PowerPointMicrosoft SharePointMicrosoft TeamsAI ToolsMicrosoft Copilot

Industry Keywords

Business SupportCreditOperationsFinanceCompliance

About the role

Key responsibilities & impact

Support day-to-day management of EMEA legal entity booking selection approvals
Perform reconciliations and reporting for facilities within Risk Appetite Statement scope
Support pipeline tracking and legal entity reporting activities
Assist with CRD6-related project delivery and implementation activities
Produce management information and reporting for business governance processes
Collaborate with GCIB, Credit, Risk, Operations, Finance, Compliance, and Technology stakeholders
Support development, maintenance, and communication of Front Line Unit procedures and guidance
Serve as a point of contact and subject matter expert for designated processes and regulatory requirements
Monitor and test controls through data analysis, issue identification, and remediation activities
Assist with regulatory examinations, internal audits, monitoring activities, and inspection reviews
Support governance forums through management information, metrics, and dashboard reporting
Provide guidance to stakeholders on internal policies, procedures, and regulatory requirements
Contribute to process improvement initiatives and operational efficiency implementation

Requirements

What you’ll need

3 to 5 years of experience in business support, credit, risk management, operations, finance or a related function
Strong proficiency in Microsoft Outlook, Excel, PowerPoint, SharePoint, and Teams
Interest in leveraging AI and emerging technologies to improve efficiency and enhance day-to-day processes
Ability to work independently while effectively managing multiple priorities and deadlines
Strong communication, collaboration, and stakeholder management skills
Highly organized with strong attention to detail
Strong analytical and problem-solving skills, with a high regard for data quality and accuracy
Bachelor's degree or equivalent professional experience
Basic knowledge of syndicated loan agreements
Experience using AI tools, including Microsoft Copilot, to support business activities and productivity improvements
Excellent verbal and written communication skills, with the ability to engage effectively with senior leadership, Compliance, Audit, Credit Review, and other key stakeholders
Working knowledge of general bank policies, programs and procedures and financial/accounting practices
Thorough knowledge of the department or business unit's functional area or products

Benefits

Comp & perks

Annual discretionary incentive plan eligibility
Benefits eligibility
Paid time off
Resources and support to employees
In-office culture with role-specific flexibility based on responsibilities and business needs
Opportunities to learn, grow, and build a career