Business Support Lead II – FC Channel Centralized Business Support

Bank of America

. Lead diverse administrative functions for a large department or complete business unit .

Posted 10/5/2026full-timeUnited StatesSenior💰 $32 - $52 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative leadership and project management capabilities, with a focus on financial control, process improvement, and effective communication with senior leaders. Proficient in managing diverse functions while ensuring accuracy, confidentiality, and organizational excellence.

Highest-signal resume keywords

Project Management ExperienceFinancial ControlMS Office ProficiencyInterpersonal Communication SkillsSupervisory Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Administrative SupportBudgetingAudit ComplianceProcess ImprovementWorkflow Management

Soft Skills

Attention to DetailOrganizational SkillsTime ManagementIntegrityProactive Focus

Tools & Technologies

MS Office Products

Industry Keywords

Administrative PoliciesBusiness ContinuityService QualityPersonnel ProcessesTraining Coordination

About the role

Key responsibilities & impact

Lead diverse administrative functions for a large department or complete business unit
Manage financial control, budgeting and consolidation, personnel processes, audit/compliance, premises, and project coordination
Coordinate associate training, service quality, process improvement, business continuity, and communication activities
Administer bank programs and policies
Direct development of departmental administrative policies and procedures
Apply knowledge of department or business unit functional operations
Direct workflow activities as needed

Requirements

What you’ll need

Minimum 2 years administrative support experience
Project Management experience in current or previous role
Demonstrated ability to interact with senior and executive level leaders
Accuracy and thoroughness, with ability to monitor own work for quality
Ability to work independently, multitask, manage time wisely, and handle confidential and sensitive material with integrity
Excellent attention to detail and organizational skills
Proactive ability to stay focused and maximize time efficiently
Strong executive presence and superior interpersonal communication skills
High proficiency with MS Office Products (Outlook, Word, Excel, PowerPoint)
Supervisory/leadership experience (desired)

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
Paid time off
Benefits eligibility
Resources and support for employees