Business Support Manager

Bank of America

. Support the GPS Client Experience Executive and GPS CX Team through business support and project management functions .

Posted 10/14/2026full-timeUnited StatesMid-LevelSenior💰 $77,500 - $127,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, business analytics, and executive-level presentation creation, with strong analytical skills to interpret data and identify trends. Proficient in stakeholder management and communication, supporting senior executives and leadership teams effectively.

Highest-signal resume keywords

Project ManagementBusiness AnalyticsExecutive-Level PresentationsMicrosoft PowerPointMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationData InterpretationTrend AnalysisIndustry ResearchBenchmarkingStrategic AnalysisProcess ImprovementBusiness Optimization

Soft Skills

Analytical SkillsProblem-SolvingCommunicationStakeholder Management

Tools & Technologies

TableauPower BI

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Support the GPS Client Experience Executive and GPS CX Team through business support and project management functions
Create and maintain project plans
Manage client data
Support business planning
Prepare presentations for senior management
Create business presentations on strategy, planning initiatives, and other materials
Track and support weekly and monthly routines, including team deliverables
Communicate and interact with team members across various lines of business
Serve as a knowledgeable resource and point person facilitating day-to-day team operations
Conduct competitor and financial industry benchmark research
Assist with ad hoc assignments under time constraints

Requirements

What you’ll need

3-5 years of experience in business support, project coordination, business analytics, or a related field
Proven experience creating executive-level presentations and management reporting
Strong analytical and problem-solving skills with experience interpreting data and identifying trends
Demonstrated ability to coordinate multiple initiatives and manage competing priorities
Advanced proficiency in Microsoft PowerPoint and Excel
Strong communication and stakeholder management skills
Experience supporting senior executives and leadership teams (desired)
Experience with Tableau, Power BI, or other data visualization tools (desired)
Experience conducting industry research, benchmarking, and strategic analysis (desired)
Knowledge of process improvement and business optimization methodologies (desired)
Ability to work 1st shift in the United States of America
40 hours per week

Benefits

Comp & perks

Benefits eligible
Paid time off
Resources and support for employees
Annual discretionary award based on individual, line of business/group, and company performance