Business Support Manager

Bank of America

. Support the GPS Client Experience Executive and GPS CX Team with business support and project management functions .

Posted 10/6/2026full-timeUnited StatesMid-LevelSenior💰 $77,500 - $127,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, business analytics, and executive-level presentation creation. Proficient in data analysis and stakeholder communication, with a focus on supporting senior leadership and optimizing business processes.

Highest-signal resume keywords

Project ManagementBusiness AnalyticsExecutive-Level PresentationsData Visualization ToolsStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business SupportProject CoordinationData InterpretationTrend AnalysisProcess ImprovementBusiness Optimization

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication Skills

Tools & Technologies

Microsoft PowerPointMicrosoft ExcelTableauPower BI

Certifications & Qualifications

FDIC ComplianceSafe Act/Loan Originators Compliance

Industry Keywords

Competitor ResearchFinancial Industry BenchmarkingStrategic Analysis

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Support the GPS Client Experience Executive and GPS CX Team with business support and project management functions
Create and maintain project plans
Manage client data
Support business planning
Prepare business presentations for senior management
Create presentations on strategy, planning initiatives, and other materials
Track and support weekly and monthly routines, including management of team deliverables
Communicate and interact with team members across various lines of business
Serve as a knowledgeable resource and point person for day-to-day team operations
Conduct competitor and financial industry benchmark research
Assist with ad hoc assignments under time constraints

Requirements

What you’ll need

3-5 years of experience in business support, project coordination, business analytics, or a related field
Proven experience creating executive-level presentations and management reporting
Strong analytical and problem-solving skills with experience interpreting data and identifying trends
Demonstrated ability to coordinate multiple initiatives and manage competing priorities
Advanced proficiency in Microsoft PowerPoint and Excel
Strong communication and stakeholder management skills
Experience supporting senior executives and leadership teams (desired)
Experience with Tableau, Power BI, or other data visualization tools (desired)
Experience conducting industry research, benchmarking, and strategic analysis (desired)
Knowledge of process improvement and business optimization methodologies (desired)
Must meet applicable FDIC and Safe Act/Loan Originators hiring restrictions

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and build a career
Annual discretionary incentive award based on individual, line of business/group, and company performance
Paid time off
Resources and support to make an impact and contribute to sustainable business and community growth