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Business Support Manager II
Bank of America. Lead a portfolio of strategic initiatives aligned to CFO COO & Governance priorities .
About the role
Key responsibilities & impact- Lead a portfolio of strategic initiatives aligned to CFO COO & Governance priorities
- Translate executive objectives into actionable plans and ensure successful delivery of business outcomes
- Serve as a trusted advisor to senior leadership, providing strategic insights, recommendations, and decision support
- Drive business management activities including workforce planning, governance routines, leadership forums, organizational effectiveness initiatives, and operational priorities
- Partner with leadership teams, Centers of Excellence, Human Resources, Operational Excellence, and stakeholders
- Lead employee experience and organizational effectiveness initiatives using employee feedback and workforce insights
- Champion operational excellence and transformation through process optimization, standardization, automation, and continuous improvement
- Develop executive-level communications, presentations, and reporting for senior leadership and key stakeholders
- Establish and maintain governance and execution frameworks
- Identify risks, dependencies, and opportunities while driving accountability and change adoption across multiple workstreams
Requirements
What you’ll need- 5+ years of experience in business management, strategy, project/program management, operations, consulting, or related disciplines
- Proven ability to lead complex initiatives and deliver results in a large, matrixed organization
- Strong executive communication and presentation skills with demonstrated experience preparing materials for senior leaders
- Ability to influence stakeholders across multiple functions and levels without direct authority
- Experience driving organizational change, process improvement, and operational excellence initiatives
- Strong analytical, problem-solving, and decision-making skills
- Demonstrated success managing multiple priorities in a fast-paced environment
- Proven ability to build effective relationships and partnerships across diverse stakeholder groups
- Advanced PowerPoint and Excel proficiency
- Bachelor's degree or equivalent experience in Business, Finance, Accounting, Management, or related field
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for teammates’ physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- In-office culture supporting collaboration, engagement, and career development
- Appropriate flexibility based on role-specific responsibilities and business needs