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Bank of America

Client Manager – Employee Banking, Investments

Bank of America

. Manage relationships with external clients .

Posted 11/10/2026full-timeBoston • Massachusetts • United StatesMid-LevelSenior💰 $84,400 - $124,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client relationships and developing growth channels while enhancing client experiences. Proficient in executing programs and collaborating with internal stakeholders to analyze market needs and improve product offerings.

Highest-signal resume keywords
Client Relationship ManagementProgram DevelopmentSales Training CreationOrganizational SkillsRisk Control Implementation

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Program DevelopmentClient OnboardingProduct Financial ManagementMarket AnalysisP&L Activities
Soft Skills
Executive PresenceTime ManagementResults-OrientedRelationship BuildingOrganizational Skills
Tools & Technologies
WordExcelPowerPointWebEx
Certifications & Qualifications
High School DiplomaGEDSecondary School Equivalent
Industry Keywords
Client ExperienceBank ProgramsEmployee Banking ProgramsSales TrainingProduct Development

About the role

Key responsibilities & impact
  • Manage relationships with external clients
  • Develop new growth channels and enhance client experiences
  • Work with corporate clients and promote Bank programs to employees to generate banking relationships
  • Launch and drive new employee banking programs to increase enrollments and deepen relationships
  • Initiate and manage new client onboarding
  • Develop and execute programs
  • Partner across the enterprise to improve client experience, acquire new business, and expand relationships
  • Support product development and deployment plans
  • Help create sales training programs and marketing materials
  • Maintain product financials, investment profile, and P&L activities
  • Provide product trend information to sales and marketing teams
  • Streamline and enhance product offerings
  • Implement and monitor effective risk controls with support partners
  • Partner with internal stakeholders to analyze markets, clients, and competitors and develop products that meet client needs

Requirements

What you’ll need
  • Executive presence for both client-facing and internal presentations
  • Ability to manage priorities without sacrificing quality
  • Experience with external client-facing relationships
  • Ability to develop, deepen, and manage trusted relationships
  • Strong organizational and time management skills
  • Results-oriented with a proven track record of establishing accountability
  • Proficient with Word, Excel, PowerPoint, and WebEx
  • High School Diploma / GED / Secondary School or equivalent
  • 40 hours per week
  • 1st shift availability

Benefits

Comp & perks
  • Annual discretionary incentive plan eligibility
  • Industry-leading benefits
  • Paid time off
  • Resources and support to make an impact and contribute to sustainable business and community growth
  • Opportunities to learn, grow, and make an impact
  • Inclusive workplace
  • Support for physical, emotional, and financial wellness
  • Performance recognition and rewards