Client Segment Manager – FCC West/Central Divisions

Bank of America

. Support the development and execution of strategic initiatives and processes aligned to functional-area and business priorities .

Posted 10/2/2026full-timeUnited StatesMid-LevelSenior💰 $117,500 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex cross-functional projects and strategic initiatives, utilizing data analytics to drive business growth and stakeholder engagement. Proficient in executive communication and change management within a matrixed financial environment.

Highest-signal resume keywords

Cross-Functional LeadershipStrategic PlanningData AnalyticsExecutive CommunicationChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementStrategic Initiative DevelopmentData AnalysisRisk MitigationOperational ExcellenceProcess ManagementTactical PlanningCommunity Partnership DevelopmentEvent ManagementStakeholder Engagement

Soft Skills

Influencing SkillsTime ManagementCoachingFacilitationRelationship Building

Industry Keywords

Financial IndustryCommunity BankingMatrix EnvironmentMarket Level LeadershipDiverse Segment Events

About the role

Key responsibilities & impact

Support the development and execution of strategic initiatives and processes aligned to functional-area and business priorities
Define, develop, execute, monitor, and refine strategic initiatives and processes with key stakeholders and internal partners
Use data and analytics to identify opportunities across client segments and geographies
Lead strategic planning and execution of segment growth initiatives
Provide training, coaching, and field leadership enablement
Manage and support community banking, student, and diverse segment events end-to-end
Develop community partnerships and engage stakeholders
Deliver executive communication, influence, and feedback
Lead cross-functional initiatives, change management, program management, and operational execution
Build and execute business initiatives and processes while partnering with stakeholders
Work with the FCC Division leadership team
Solve complex problems using subject matter expertise and technical knowledge
Perform analytics and assessments to identify opportunities, derive insights, and measure outcomes
Develop strategic and tactical plans to drive progress toward business goals
Partner with and influence senior leaders on strategic priorities
Champion organizational vision and values to drive business results
Manage competing business and administrative priorities and influence key partners to achieve desired results

Requirements

What you’ll need

5+ years of demonstrated experience leading complex cross-functional projects, strategic initiatives, or programs from planning through execution
Financial Center leadership experience at the Market Level
Experience using data and analytics to identify opportunities across client segments and geographies, derive insights, and measure outcomes
Demonstrated ability to develop and execute strategic and tactical plans that support business growth
Proactively builds trusted relationships and influences key partners and executives in a matrix environment
Strong executive communication, presentation, facilitation, and feedback skills
Demonstrated cross-functional leadership and change management in a fast-paced environment
Ability to learn and adapt to new information and technology platforms, manage ambiguity, and respond to changing circumstances
Effective time management with the ability to organize, prioritize, and perform multiple tasks simultaneously
Experience with risk mitigation, operational excellence, and process management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Bachelor's Degree or equivalent work experience
Track record of success working in an environment with individual and/or team goals where goals were routinely met or exceeded
Training, coaching, and field leadership enablement
End-to-end management and support of community, student, and diverse segment events
Community banking partnership development and stakeholder engagement
Previous experience in a highly matrixed financial industry

Benefits

Comp & perks

Discretionary incentive eligible; participation in the annual discretionary plan
Industry-leading benefits
Paid time off
Resources and support for employees
In-office culture with an appropriate level of flexibility based on role-specific responsibilities and business needs
Opportunities to learn, grow, and make an impact