Commercial Support Specialist – KYC/AML

Bank of America

. Serve as the Customer Due Diligence (CDD) and Compliance Risk partner for relationship management teams .

Posted 10/15/2026full-timeUnited StatesMid-LevelSenior💰 $33 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Customer Due Diligence (CDD) and Anti-Money Laundering (AML) processes, ensuring compliance and effective client relationship management. Proficient in executing KYC activities and managing legal documentation while utilizing analytical tools for enhanced decision-making.

Highest-signal resume keywords

Customer Due Diligence (CDD)Anti-Money Laundering (AML)Know Your Customer (KYC)Certified Anti-Money Laundering SpecialistMicrosoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Due Diligence (CDD)Anti-Money Laundering (AML)Know Your Customer (KYC)Analytical ToolsLegal DocumentationCompliance Risk ManagementPeriodic ReviewsClient OnboardingRisk IdentificationData Accuracy

Soft Skills

Effective CommunicationCollaborationStrategic ThinkingTime ManagementProactive Mindset

Tools & Technologies

SalesforceTableauIntegrated Monetary Processing and Controls

Certifications & Qualifications

Certified Anti-Money Laundering Specialist

Industry Keywords

Global Commercial BankingNon-Public Personal InformationClient Relationship ManagementCompliance StandardsAudit and Remediation

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Serve as the Customer Due Diligence (CDD) and Compliance Risk partner for relationship management teams
Own and manage AML and KYC processes for relationship management teams
Engage with prospects and current clients to review AML/KYC information for legal entity onboarding, KYC record expansions, and maintenance activities
Manage periodic reviews and refreshes for US and non-US entities
Ensure client documents and supplemental information are received, accurate, and compliant with policy standards
Advance onboarding, expansions, periodic reviews/refreshes, audit, and remediation efforts
Secure Non-Public Personal Information obtained through AML/KYC activities according to bank privacy policies
Recommend approaches for creating and nurturing client relationships and planning new client onboarding and complex periodic reviews/refreshes

Requirements

What you’ll need

Experience with Know Your Customer or Anti-Money Laundering due diligence processes, including identifying and escalating risks
Strategic and critical thinking to determine solutions and improve clients’ financial lives
Effective communication and collaboration to build strong client relationships
Ability to execute multiple tasks simultaneously
Proactive mindset and effective time management
Results-driven mindset and prioritization of client interests
Strong computer application skills, including Microsoft Office
High School Diploma / GED / Secondary School or equivalent
Bachelor’s degree (desired)
Certified Anti-Money Laundering Specialist certification (desired)
Experience with bank standard legal documentation (desired)
Knowledge of Global Commercial Banking (desired)
Knowledge of Integrated Monetary Processing and Controls and Salesforce (desired)
Experience with analytical tools such as Tableau (desired)

Benefits

Comp & perks

Annual discretionary incentive plan eligibility
Benefits eligibility
Paid time off
Resources and support for employees
In-office culture with role-specific flexibility
Opportunities to learn, grow, and build a career