Commercial Support Specialist – KYC/AML

Bank of America

. Serve as the Customer Due Diligence (CDD) and Compliance Risk partner for relationship management teams .

Posted 9/22/2026full-timeUnited StatesMid-LevelSenior💰 $33 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Customer Due Diligence (CDD) and Anti-Money Laundering (AML) processes, with a strong focus on client relationship management and compliance risk. Proficient in executing KYC procedures and managing legal documentation while ensuring adherence to bank privacy policies.

Highest-signal resume keywords

Customer Due Diligence (CDD)Anti-Money Laundering (AML)Know Your Customer (KYC)Certified Anti-Money Laundering SpecialistMicrosoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Due Diligence (CDD)Anti-Money Laundering (AML)Know Your Customer (KYC)Analytical ToolsLegal DocumentationCompliance Risk ManagementPeriodic ReviewsClient OnboardingRisk IdentificationTime Management

Soft Skills

Effective CommunicationCollaborationStrategic ThinkingProactive MindsetResults-Driven

Tools & Technologies

SalesforceTableauIntegrated Monetary Processing and Controls

Certifications & Qualifications

Certified Anti-Money Laundering Specialist

Industry Keywords

Global Commercial BankingNon-Public Personal Information (NPPI)Client Relationship Management

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Serve as the Customer Due Diligence (CDD) and Compliance Risk partner for relationship management teams
Own and manage the AML and KYC process for relationship management teams
Engage with prospects and current clients to review AML/KYC information for legal entity onboarding, KYC record expansions, and maintenance activities
Manage periodic reviews and refreshes for US and non-US entities
Ensure client documents and supplemental information are received, reviewed for accuracy, and meet policy standards
Advance onboarding, expansions, periodic reviews/refreshes, audit, and remediation efforts
Secure Non-Public Personal Information (NPPI) according to bank privacy policies
Recommend approaches for creating and nurturing client relationships
Partner with relationship management teams on new client onboarding and complex periodic reviews/refreshes

Requirements

What you’ll need

Experience with Know Your Customer or Anti-Money Laundering due diligence processes, including identifying and escalating risks
Strategic and critical thinking to determine solutions and improve clients’ financial lives
Effective communication and collaboration skills to build strong client relationships
Ability to execute multiple tasks simultaneously
Proactive mindset and effective time management
Results-driven mindset and prioritization of client interests
Strong computer application skills, including Microsoft Office
Minimum education requirement: High School Diploma / GED / Secondary School or equivalent
Bachelor’s degree desired
Certified Anti-Money Laundering Specialist certification desired
Experience with bank standard legal documentation desired
Knowledge of Global Commercial Banking desired
Knowledge of Integrated Monetary Processing and Controls and Salesforce desired
Experience with analytical tools such as Tableau desired
40 hours per week
1st shift (United States of America)

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for physical, emotional, and financial wellness
Opportunities to learn, grow, and build a career
Annual discretionary incentive plan eligibility
Paid time off
Resources and support to make an impact
Benefits eligibility