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Consumer Product Strategy Manager I
Bank of America. Lead complex portfolio conversion programs and strategic co-brand initiatives involving multiple business units and operational functions .
About the role
Key responsibilities & impact- Lead complex portfolio conversion programs and strategic co-brand initiatives involving multiple business units and operational functions
- Develop and execute conversion strategies supporting customer, product, platform, or portfolio transitions
- Ensure operational readiness and minimize customer disruption
- Partner with Product, Operations, Technology, Risk, Legal, Compliance, Marketing, Servicing, and Finance stakeholders
- Align teams on goals and timelines, build consensus, influence decisions, and manage cross-functional dependencies
- Identify and proactively manage risks and develop practical solutions
- Drive planning, governance, execution, and implementation of complex programs
- Support co-brand partner initiatives, including offer management and execution
- Maintain strong operational controls and customer experience outcomes
- Establish department-wide strategies and oversee portfolio trend analysis, forecasting, and risk/control performance
- Identify business trends based on economic and portfolio conditions and communicate findings to senior management
- Coach employees on structuring complex problems, performing analysis, and communicating results and implications
- Build and maintain strategic relationships across product, technology, and business control functions
Requirements
What you’ll need- Knowledge of the Consumer Card Product and its operational components, applications, and end-to-end processes
- Experience leading portfolio conversion, acquisition integration, platform migration, or large-scale customer conversion initiatives
- Strong analytical and strategic thinking skills
- Ability to translate complex business requirements into actionable plans
- Knowledge of consumer banking products and servicing operations
- Experience leading complex, high-profile programs involving multiple business units and operational functions
- Ability to influence and drive alignment across cross-functional teams and senior stakeholders without direct authority
- Experience developing and executing operational readiness, implementation, and change-management plans for large-scale initiatives
- Ability to identify and manage complex cross-functional dependencies, risks, and issues
- Ability to develop practical solutions to keep initiatives on track
- 40 hours per week
- 1st shift (United States of America)
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- Annual discretionary incentive award based on individual, line of business/group, and company performance
- Paid time off
- Benefits eligibility
- Resources and support for employees