Data Policy Manager

Bank of America

. Own the design and execution of the “Execute Privacy Policy Oversight and Governance” process .

Posted 11/12/2026full-timeUnited StatesSeniorLead💰 $120,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in privacy policy oversight, governance, and process management, with a strong ability to analyze complex datasets and drive continuous process improvement. Proficient in developing metrics, dashboards, and reports for senior management while ensuring compliance with regulatory requirements.

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Hard Skills

Process DesignPerformance MonitoringOperational Risk AssessmentMetrics DevelopmentRoot-Cause Analysis

Soft Skills

Interpersonal CommunicationOrganizational SkillsCollaborationInfluencing Without AuthorityDetail Oriented

Tools & Technologies

WordExcelPowerPointSharePointCognos

Certifications & Qualifications

Lean/Six Sigma CertificationPrivacy CertificationRisk Management CertificationCompliance CertificationProcess-Management Certification

Industry Keywords

BankingRisk EnvironmentsPrivacy PrinciplesRegulatory RequirementsCompliance Monitoring

Tech Stack

Tools & technologies

Cognos

About the role

Key responsibilities & impact

Own the design and execution of the “Execute Privacy Policy Oversight and Governance” process
Drive the end-to-end framework for monitoring adherence to Enterprise Privacy Policy and Standards
Support implementation of new or revised privacy requirements into the Policy Adherence framework
Maintain process documentation, process maps, controls, metrics, procedures, and governance artifacts
Monitor process performance through dashboards, reporting, key performance indicators, metrics, and established thresholds
Prepare process performance, risk, issue, and improvement information for governance and management reviews
Lead governance and oversight activities, escalating significant risks, trends, exceptions, and performance concerns
Partner with Front Line Units, Control Functions, process owners, and enterprise teams to gather data and metrics, track deadlines, and ensure remediation actions and deliverables are completed on time
Collaborate with reporting teams to develop scorecards, dashboards, and reports for senior management review
Support audits, regulatory examinations, risk assessments, and remediation efforts
Coordinate day-to-day program operations, including adherence trackers, evidence repositories, governance calendars, meeting materials, minutes, action-item follow-up, and status reporting
Maintain accurate data, documentation, and stakeholder records
Manage privacy industry subscriptions and memberships
Apply process design best practices and business redesign concepts to drive continuous process improvement
Ensure adherence to enterprise process and process-risk management standards
Influence partners and manage multiple priorities in a matrixed environment
Deliver executive-ready analysis, presentations, scorecards, dashboards, and recommendations
Define and track success measures, benefits, milestones, risks, dependencies, and outcomes
May manage associates and perform managerial responsibilities including coaching, talent development, risk management, budgeting, and business outcome delivery

Requirements

What you’ll need

7+ years of work experience in banking or risk environments
Experience identifying and assessing operational risks, evaluating controls, developing metrics and thresholds, identifying gaps, and coordinating corrective actions
Program or project management experience
Demonstrated experience managing end-to-end processes, including process mapping, procedures, controls, metrics, governance, and performance monitoring
Experience or proven ability to build and modify process designs to drive ongoing process improvement
Ability to analyze dashboards and large or complex datasets, identify trends and outliers, evaluate performance against thresholds, and convert data into actionable insights
Ability to analyze complex, cross-functional problems, perform root-cause analysis, and develop practical solutions
Ability to build relationships and collaborate across business and control functions, reconcile differing perspectives, and influence outcomes without direct authority
Excellent interpersonal, written, and verbal communication skills, including the ability to explain complex policy, risk, and process issues concisely and prepare materials for senior management reviews
Detail oriented, with strong organizational and planning capabilities
Ability to work effectively under pressure, reevaluate priorities in a changing environment, and manage multiple deliverables with compressed timelines to meet deadlines
Deep knowledge of Word, Excel, PowerPoint, Copilot, SharePoint, and reporting and dashboard tools, with the ability to adapt easily to new technology, tools, and applications
Working knowledge of Single Process Inventory (SPI), Process Owner Portal (POP), Cognos reports or comparable process-governance platforms preferred
Understanding of privacy principles, regulatory requirements, policies, standards and operational privacy risk preferred
Experience translating enterprise policies or regulatory obligations into controls, metrics, procedures, testing/monitoring activities, and evidence requirements preferred
Experience designing or operating an enterprise-level adherence or compliance monitoring program preferred
Experience working with workflow, reporting, data visualization, or process-management technology preferred
Lean/Six Sigma, privacy, risk, compliance, or process-management certification preferred

Benefits

Comp & perks

Discretionary incentive eligible; eligible to participate in the annual discretionary plan
Benefits eligible
Access to paid time off
Resources and support to employees
In-office culture supporting collaboration, engagement, and career development
Opportunities to learn, grow, and make an impact