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Delivery Lead – Technology, Credit Card
Bank of America. Plan and coordinate execution of project/program deliverables involving multiple teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and project management capabilities, with extensive experience in coordinating cross-functional teams and delivering complex technology initiatives within the credit card industry. Proficient in stakeholder engagement, risk management, and strategic execution planning to drive operational excellence and business transformation.
Highest-signal resume keywords
Project Management ExperienceCredit Card Technology ExpertiseCross-Functional Team LeadershipAgile Development ExperienceStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementRisk ManagementStrategic Execution PlanningPortfolio ConversionsPlatform ModernizationAI UtilizationChange ManagementTime ManagementComplex Information DistillationDelivery Coordination
Soft Skills
Strong Leadership SkillsEffective CommunicationCollaborationProblem-SolvingAbility to Work Under Pressure
Tools & Technologies
Microsoft SuiteAdvanced ExcelCoPilotMS ProjectJIRA
Industry Keywords
Technology IndustryCredit Card PlatformOperational ExcellenceRegulatory ComplianceBusiness Transformation
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Plan and coordinate execution of project/program deliverables involving multiple teams
- Lead delivery routines including kick-offs, status reviews, stakeholder meetings, change controls, and tollgates
- Coordinate delivery and dependencies across multiple teams
- Facilitate communication and collaboration across organizations
- Provide stakeholders and leadership with status updates on delivery, risks, issues, and schedules
- Work with sponsors and stakeholders to align execution with deliverable requirements
- Support resource planning for delivery and execution
- Ensure adherence to Enterprise Change Management standards
- Lead planning, execution, and delivery of complex cross-functional technology initiatives supporting a large-scale Credit Card Platform
- Orchestrate strategic programs and critical technology initiatives while balancing scope, schedule, risk, quality, and business objectives
- Partner with technology, product, operations, architecture, infrastructure, cybersecurity, and business stakeholders across interconnected workstreams
- Identify and mitigate risks and ensure coordination throughout the project lifecycle
- Deliver initiatives supporting customer growth, operational excellence, regulatory compliance, platform modernization, and business transformation
Requirements
What you’ll need- Strong leadership skills with ability to orchestrate and drive multiple project teams/work streams to meet project deadlines
- 10+ years in technology industry
- 5 years related project management experience
- Experience with credit card technology strongly desired
- Ability to execute with limited direction
- Ability to identify and engage key stakeholders to facilitate and drive progress and resolution
- Ability to manage time and simultaneously manage multiple unrelated events
- Ability to distill complex information from various sources to formulate a strategic execution plan
- Strong written and verbal communication skills, including senior management
- Experience leading cross-functional teams across business, operations, and technology
- Ability to work in a fast-paced environment and deliver under pressure
- Proven knowledge and ability to leverage AI to improve speed to market and delivery quality
- Prior experience with Portfolio Conversions, Deconversions, and Platform Modernization efforts
- Strong working knowledge of Microsoft Suite, advanced Excel skills, and CoPilot; MS Project a plus
- Experience working in an Agile development environment
- Experience with JIRA
- Bachelor’s degree or equivalent work experience
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- In-office flexibility based on role-specific responsibilities and business needs