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Delivery Lead – Technology, Credit Card
Bank of America. Plan and coordinate execution of project and program deliverables involving multiple teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in orchestrating cross-functional teams and managing complex technology initiatives, particularly in the credit card sector. Proficient in stakeholder engagement, risk management, and strategic execution planning to drive operational excellence and platform modernization.
Highest-signal resume keywords
Project Management ExperienceCredit Card Technology ExpertiseAgile Development ExperienceStakeholder EngagementRisk Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementCross-Functional Team LeadershipStrategic Execution PlanningRisk Identification and MitigationPortfolio ConversionsPlatform ModernizationAI Utilization for Delivery ImprovementChange Management StandardsOperational ExcellenceCustomer Growth Initiatives
Soft Skills
Strong Leadership SkillsEffective Communication SkillsAbility to Manage Competing PrioritiesCollaboration SkillsAbility to Work Under Pressure
Tools & Technologies
Microsoft SuiteAdvanced ExcelJIRA
Industry Keywords
Technology IndustryCredit Card PlatformEnterprise Change ManagementCross-Functional Technology InitiativesRegulatory Compliance
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Plan and coordinate execution of project and program deliverables involving multiple teams
- Lead kickoffs, status reviews, stakeholder meetings, change controls, and tollgates
- Coordinate delivery and dependencies across multiple teams
- Facilitate communication and collaboration across organizations
- Provide stakeholders and leadership with status updates on delivery, risks, issues, and schedules
- Align execution with deliverable requirements in partnership with sponsors and stakeholders
- Support resource planning for delivery and execution
- Ensure adherence to Enterprise Change Management standards
- Lead planning, execution, and delivery of complex cross-functional technology initiatives supporting a large-scale Credit Card Platform
- Orchestrate strategic programs and critical technology initiatives while balancing scope, schedule, risk, quality, and business objectives
- Partner with technology, product, operations, architecture, infrastructure, cybersecurity, and business stakeholders
- Manage competing priorities and dependencies across interconnected workstreams
- Identify and mitigate risks and coordinate activities throughout the project lifecycle
- Deliver initiatives supporting customer growth, operational excellence, regulatory compliance, platform modernization, and business transformation
Requirements
What you’ll need- Strong leadership skills with ability to orchestrate and drive multiple project teams/work streams to meet project deadlines
- 10+ years in technology industry
- 5 years related project management experience
- Experience with credit card technology strongly desired
- Ability to execute with limited direction
- Ability to identify and engage key stakeholders to facilitate and drive progress and resolution
- Ability to manage multiple unrelated events simultaneously
- Capability to distill complex information from various sources into a strategic execution plan
- Strong written and verbal communication skills, including senior management
- Experience leading cross-functional teams across business, operations, and technology
- Ability to work in a fast-paced environment and deliver under pressure
- Proven ability to leverage AI to improve speed to market and delivery quality
- Prior experience with portfolio conversions, deconversions, and platform modernization efforts
- Proficiency with Microsoft Suite; advanced Excel skills
- Experience with Agile development environments
- Experience with JIRA
- Bachelor's degree or equivalent work experience
Benefits
Comp & perks- Affordable, competitive and flexible benefits
- Support for physical, emotional, and financial wellness
- Opportunities to learn, grow, and make an impact
- In-office culture supporting collaboration, engagement, and career development
- 1st shift schedule
- 40 hours per week