Executive Travel Scheduler

Bank of America

. Manage executive travel scheduling and commercial flight reservations using Sabre .

Posted 9/21/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing executive travel arrangements using Native Sabre and GDS systems, while ensuring compliance with corporate travel policies. Exhibits strong communication and problem-solving skills to provide exceptional client service and support to senior management.

Highest-signal resume keywords

Native Sabre ExperienceCorporate Travel ManagementHigh-Touch Client ServiceAttention to DetailMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Travel SchedulingBooking Air TravelTicketing Rules KnowledgeExpense Standards ComplianceOrder FulfillmentTravel Trends UnderstandingCritical Decision MakingProblem SolvingProcess ImprovementExchange Calculation

Soft Skills

Polished Communication SkillsSelf-MotivatedExceptional JudgmentAbility to Work Under PressureEffective Planning and Organization

Tools & Technologies

GDS SystemsSabreTravel ToolsEmail CommunicationChat Support

Industry Keywords

Corporate Travel PoliciesHigh-Touch Service EnvironmentConfidential Information HandlingClient RelationsKPI Achievement

About the role

Key responsibilities & impact

Manage executive travel scheduling and commercial flight reservations using Sabre
Design, deliver, and communicate travel schedules
Coordinate, update, and cancel employee travel arrangements
Arrange domestic and international air, rail, car, and hotel travel using Native Sabre/GDS in coordination with Corporate Aviation
Act as the primary contact for employee travel-related inquiries
Communicate timely updates, changes, and employee needs
Follow Bank of America corporate travel policies and procedures
Operate travel tools and technology productively and efficiently
Provide direct support to senior management for future travel scheduling and coordination
Provide consultative advice, solutions, and recommendations while adhering to expense standards
Complete required training and comply with legal standards, compliance requirements, and sanctions
Deliver individual and shared team goals and business KPIs; review and improve performance
Handle end-to-end booking, ticketing, and order fulfillment by telephone, messaging, or email
Provide service across phone, email, and chat channels while meeting customer satisfaction and efficiency KPIs
Use positive telephone service techniques and maintain excellent client relations
Review and reconfirm executive travel reservations/PNRs for ticketing, accuracy, critical client issues, vendor services, and lowest fares
Provide evening and weekend support on a rotational schedule

Requirements

What you’ll need

3+ years experience working with Native Sabre or other GDS system
Prior experience in Business (Corporate) Travel or supporting executive travel needs/requests
Experience working in a high-touch service environment and providing White Gloved client service where performance is measured
Demonstrated learning agility and ability to act on constructive feedback
Self-starter and self-motivated with exceptional judgment skill to exceed in a high-pressure environment
Knowledge and/or experience booking air, rail, hotel, and car/transportation needs
Experience calculating and processing exchanges
Understanding of fares and ticketing rules for car, air, and hotel travel
Strong attention to detail and ability to solve critical issues
Ability to make critical decisions quickly and effectively
Ability to research and resolve customer service and traveler issues independently and/or with suppliers
Understanding of travel trends and industry standard processes
Polished oral and written communication skills; ability to communicate effectively with senior management
Ability to handle personal and confidential traveler information sensitively and with integrity
Problem-solving and process improvement attitude
Ability to work under pressure, maintain professional rapport, multitask, and adapt quickly to change
Strong MS Office experience (Word, Excel, PowerPoint)
Effective planning and organization skills
Minimum education: High School Diploma / GED / Secondary School or equivalent
Ability to positively influence team and peers

Benefits

Comp & perks

Affordable, competitive and flexible benefits
Support for teammates’ physical, emotional, and financial wellness
Opportunities to learn, grow, and make an impact
In-office flexibility based on role-specific responsibilities and business needs