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Bank of America

Financial Center Manager

Bank of America

. Manage a financial center and its employees on a day-to-day basis .

Posted 9/29/2026full-timeLas Vegas • Nevada • United StatesJunior💰 $76,500 - $109,200 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong leadership and team management skills, with a focus on client-centric solutions and operational excellence in the financial services sector. Capable of developing talent, driving results, and fostering an inclusive team environment.

Highest-signal resume keywords
Leadership ExperienceClient-Centric SolutionsOperational ExcellenceTalent DevelopmentFinancial Services Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CoachingTrainingProblem-SolvingData-Driven Decision-MakingPerformance InterpretationTime ManagementProcess KnowledgeFinancial Services ProductsClient SolutionsRisk Management
Soft Skills
Effective CommunicationRelationship BuildingMotivationCollaborationAdaptability
Industry Keywords
Financial Center ManagementClient RetentionMarket-Level InitiativesTeam EnvironmentInclusive Team Culture

About the role

Key responsibilities & impact
  • Manage a financial center and its employees on a day-to-day basis
  • Operate as a business owner and foster a team environment
  • Instill an effective client-centric and risk culture
  • Help clients achieve their financial goals
  • Ensure operational excellence and cohesive effectiveness
  • Develop talent, including proactive candidate sourcing
  • Manage client traffic, route clients appropriately, and foster client retention
  • Manage business results through management routines and coaching
  • Create a world-class client experience environment
  • Manage market-level initiatives prescribed by market leaders
  • Drive operational excellence by engaging employees on business strategy
  • Manage organizational priorities and execute effectively
  • Create an inclusive team and promote fair and respectful treatment
  • Demonstrate process knowledge, data-driven decision-making, simplicity, and continuous improvement
  • Deliver clear and concise messages connecting contributions to business results
  • Identify, escalate, and resolve potential risks
  • Know and develop team members through coaching and feedback
  • Manage expenses with an owner's mindset
  • Recruit, onboard, and develop talent and support talent mobility
  • Deliver results through effective team management, structure, and routines

Requirements

What you’ll need
  • Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team
  • Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
  • Ability to collaborate effectively and build strong relationships
  • Passion, commitment, and drive to improve clients' financial lives
  • Ability to identify client solutions and resolve problems independently or escalate as needed
  • Effective and confident communication with all clients
  • Ability to learn and adapt to new information and technology platforms
  • Strong critical thinking and problem-solving skills
  • Ability to follow established processes, guidelines, laws, and regulations
  • Efficient time and capacity management
  • Ability to manage complexity, prioritize tasks, delegate, and execute in a fast-paced environment
  • Ability to interpret performance results, identify opportunities, and hold others accountable
  • Ability to work weekends and/or extended hours, including at any financial center location within a reasonable distance
  • Desired: one year of management experience including hiring, coaching, and developing direct reports
  • Desired: experience in financial services and knowledge of financial services products and solutions
  • Desired: experience working with individual and team goals
  • Desired: bilingual skills

Benefits

Comp & perks
  • Inclusive workplace culture
  • Opportunities to learn, grow, and build a career
  • Support for physical, emotional, and financial wellness
  • Affordable, competitive, and flexible benefits
  • Annual discretionary incentive award eligibility
  • Benefits eligibility
  • Paid time off
  • Employee resources and support