Financial Center Manager

Bank of America

. Manage a financial center and its employees on a day-to-day basis .

Posted 10/2/2026full-timeAlbany • California • United StatesJunior💰 $76,500 - $109,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team management skills, with a focus on client-centric solutions and operational excellence. Capable of driving business results through effective coaching, talent development, and data-driven decision-making.

Highest-signal resume keywords

Leadership ExperienceClient-Centric SolutionsCoaching And DevelopmentOperational ExcellenceFinancial Services Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data-Driven Decision MakingPerformance InterpretationProcess ManagementComplexity ManagementTime Management

Soft Skills

Effective CommunicationCritical ThinkingProblem-SolvingRelationship BuildingMotivation

Tools & Technologies

Technology Platforms

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Financial ServicesClient RetentionRisk ManagementTalent DevelopmentMarket-Level Initiatives

About the role

Key responsibilities & impact

Manage a financial center and its employees on a day-to-day basis
Operate as a business owner and foster a team environment
Instill an effective client-centric and risk culture
Help clients achieve their financial goals
Ensure operational excellence and cohesive effectiveness
Develop talent, including proactive sourcing of candidates
Manage client traffic, route clients appropriately, and foster client retention
Manage business results through formalized management routines and coaching
Create a world-class client experience environment
Manage market-level initiatives prescribed by market leaders
Drive operational excellence by engaging employees on business strategy
Manage organizational priorities and effective execution
Champion opportunity and inclusion
Manage processes and data using data-driven decisions and continuous improvement
Communicate enterprise priorities and connect contributions to business results
Lead identification, escalation, and resolution of potential risks
Coach and develop team members
Manage expenses and demonstrate an owner's mindset
Recruit, onboard, and develop talent and support talent mobility
Deliver business results through effective team management, structure, and routines

Requirements

What you’ll need

Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results
Ability to collaborate effectively and build strong relationships
Passion, commitment, and drive to improve clients' financial lives
Ability to identify client solutions and resolve problems independently or escalate as needed
Effective and confident communication skills
Ability to learn and adapt to new information and technology platforms
Strong critical thinking and problem-solving skills
Ability to follow established processes and applicable laws and regulations
Efficient time and capacity management
Ability to manage complexity, prioritize tasks, delegate, and execute in a fast-paced environment
Ability to interpret performance results and hold others accountable
Ability to work weekends and/or extended hours, potentially at any financial center within a reasonable distance
High School Diploma / GED / Secondary School or equivalent
FDIC hiring restrictions apply to certain criminal histories
Desired: one year of management experience including hiring, coaching, and developing direct reports
Desired: financial services experience and industry knowledge
Desired: experience meeting or exceeding individual and team goals
Desired: bilingual skills

Benefits

Comp & perks

Annual discretionary incentive plan eligibility
Benefits eligibility
Paid time off
Resources and support to employees
Opportunities to learn, grow, and make an impact
Support for physical, emotional, and financial wellness
Affordable, competitive, and flexible benefits